1. Laurastrain's Avatar
    I dropped my Nokia Lumia 620 for the first time ever today. It fell from about 2 feet and landed on the screen and now it wont turn back on. If i plug the charger in but all it does is vibrate and says there is no charge left but it was fully charged before it fell.
    There is no external damage whatsoever and i don't know what to do.

    I have only had it for about 2 months.
    08-25-2013 08:58 AM
  2. speedtouch's Avatar
    Have you attempted to reseat the battery?
    08-25-2013 09:08 AM
  3. Laurastrain's Avatar
    How do you do that?
    08-25-2013 12:29 PM
  4. vloads's Avatar
    Send it back, dont mention dropping, if there is no damage.
    08-25-2013 12:36 PM
  5. Laurastrain's Avatar
    Ok thanks :)
    08-25-2013 01:16 PM
  6. speedtouch's Avatar
    How do you do that?
    You do that by taking off the back cover, removing the battery, then placing the battery back in.
    08-25-2013 02:56 PM

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