1. Vikash Goyal's Avatar
    I isntalled Nokia software update for retail , but it does not detect my Lumia and stays at connect device..

    HELP GUYS
    08-26-2013 11:49 PM
  2. Laura Knotek's Avatar
    Have you tried Nokia Care Suite?
    08-27-2013 12:29 AM
  3. Vikash Goyal's Avatar
    yes tried that also... no use!!!!
    08-27-2013 05:00 AM
  4. makeskmr's Avatar
    hi Vikash,
    did you find any solution for your problem..
    i am also facing the same issue.:(
    yes tried that also... no use!!!!
    09-09-2013 05:39 AM
  5. Satish Raj B's Avatar
    What is the OS you have in your PC?? because lumia 720 supports from service pack3, windows7 and windows8...
    09-10-2013 05:49 AM
  6. parthi thiru's Avatar
    Me too having same problem.. OS is windows xp sp3 only..

    What is the OS you have in your PC?? because lumia 720 supports from service pack3, windows7 and windows8...
    09-10-2013 07:40 AM
  7. taymur's Avatar
    the problem is, that your phone is more advanced than your PC :P
    09-10-2013 07:46 AM
  8. parthi thiru's Avatar
    So what i have to do?
    the problem is, that your phone is more advanced than your PC :P
    09-10-2013 07:55 AM
  9. taymur's Avatar
    So what i have to do?
    buy a new PC, btw I'm just joking.
    but its most probably a drivers issue, what can you do: search for the driver, navifirm has a couple that may help, that's what I have on mind, its very different when you face the issue.
    And you can wait a couple of days, the update is just around the corner
    09-10-2013 11:19 AM
  10. nocial's Avatar
    Like somebody above mentioned it is driver issue. Try connecting to another Pc it might work.
    09-10-2013 12:06 PM
  11. F4DLI's Avatar
    I had the same problem.
    It did not work if I connected the phone to the USB 3.0 port in my notebook.
    When I plug-in to port USB 2.0, it works like a charm.
    01-31-2014 08:14 AM
  12. ShreyansShah's Avatar
    why do u actually use the nokia updater rather than updating thru OTA?

    i mean, updating thru OTA, saves downloading efforts, data and preserves everything on ur phone. it makes sense, after all.
    01-31-2014 11:44 PM

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