1. Prospero423's Avatar
    My Verizon HTC 8X has been stuck on the gears screen for the past few hours. Is there anything I can do? Or is my phone basically dead? I have tried powering the phone off, but it just restarts and goes directly to the gears screen.
    08-29-2013 11:45 AM
  2. montsa007's Avatar
    08-29-2013 11:51 AM
  3. Prospero423's Avatar
    No luck. I'm not able to power down the phone. As soon as the phone powers down, it restarts, shows the HTC screen, and then goes directly to the gears screen.
    08-29-2013 12:11 PM
  4. montsa007's Avatar
    On a Nokia, I hold down Vol DOwn + Power and wait for 3 vibrations, if i release on 1 vibration its a soft reset whereas 3 vibrations is hard reset (complete format).

    HTC 8X hard reset

    Timing is critical, if you miss 1 split second the try is gone and you have to start from the scratch.

    Remember you'll loose all the data on a hard reset.

    If it still does not work, opt for warranty clause.
    08-29-2013 12:18 PM
  5. Prospero423's Avatar
    The update finally finished after about 5 hours.
    08-29-2013 01:32 PM
  6. rauschy33's Avatar
    This same situation happened to me yesterday and it took over 5 hours for my phone to update. Was unusable during that time frame.
    09-09-2013 06:33 AM

Similar Threads

  1. Verizon 8x - Got GDR2 - How do I fix Other Storage issue?
    By lee.eubanks in forum Windows Phones
    Replies: 18
    Last Post: 09-13-2013, 09:20 AM
  2. comments on store shows my name as 'user' and not the account name.
    By Dheeraj Sukumaran in forum Other Operating Systems
    Replies: 3
    Last Post: 09-06-2013, 10:37 AM
  3. App updates notification
    By techiez in forum Windows Phones
    Replies: 6
    Last Post: 09-02-2013, 10:40 AM
  4. Interval now free on the store
    By creativem31 in forum App Spotlight
    Replies: 3
    Last Post: 09-01-2013, 12:29 AM
  5. music not stored on card
    By Martin Heuter in forum Windows Phones
    Replies: 4
    Last Post: 08-30-2013, 01:38 PM