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  1. peanutbutterbug's Avatar
    I have a problem. I had the phone plugged in when I decided to reset it. I go in the settings and select factory reset, it says it will reboot and I press okay. It then rebooted but instead of going to a reset screen it went to the charging screen with the battery icon.

    Update: Well it booted to the gears for reset however its been 20 minutes and its still at the reset icon.
    Last edited by peanutbutterbug; 09-05-2013 at 08:31 AM.
    09-05-2013 07:44 AM
  2. Jazmac's Avatar
    Yikes. How much battery did you have before the reset? Was it low?
    09-05-2013 07:53 AM
  3. peanutbutterbug's Avatar
    It was low but I figured since it was plugged in it would be alright. Is there a chance it didn't reset yet? It's not like it went to any type of reset screen.

    I guess I should mention it died, I plugged it in, let it charge till it booted, then tried to reset. I've done with with android and it's never been an issue.
    09-05-2013 08:04 AM
  4. Games Goblin's Avatar
    Hi peanutbutterbug

    Is your 920 still stuck at the spinning gears icon? If it's stuck for more than 1.5-2 hours, try soft resetting it during the spinning gears icon by holding down VOL DOWN+POWER. After soft restting, see if it boots back to normal. If not, try soft rest 4-5 more times and see if it boots back to normal.

    If not, follow itxjobe's guide to get your 920 working again.
    09-05-2013 09:41 AM
  5. david90531's Avatar
    I'm sorry, to have done this myself before, I know that your phone is 99% bricked. You'll have to flash it with Nokia Suite. You can search the forum and find the article that tells you how to do that
    09-05-2013 02:52 PM

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