1. joeynox's Avatar
    its a little difficult to see in the picture but theres what i can only describe as stains or little splotches on the back of the cyan 920.This phone has always been in a case and i dont know why they are there. does anyone else have this issue?

    v__6991.jpg
    09-09-2013 09:38 PM
  2. mase123987's Avatar
    Have you tried wiping it with water or a glass cleaner? (carefully obviously)
    09-09-2013 09:49 PM
  3. Scienceguy Labs's Avatar
    I have the exact same phone, but don't have that problem. I've read that some cheap, eBay cases might cause similar staining. Where did your case come from? Have you tried rubbing alcohol with a q-tip??? In a small area first, of course. Also, a mixture of bleach and water applied with a q-tip might help. I'm totally just throwing ideas out. While I don't think rubbing alcohol or diluted bleach will damage the shell of your phone, I've never actually used either. Hope you figure out a good way to clean it up soon.
    09-09-2013 09:50 PM
  4. joeynox's Avatar
    i had a cheap ebay case on it for like 2 weeks then for the past 2 months or so it had the official nokia case on it
    09-09-2013 09:58 PM
  5. mase123987's Avatar
    I would try the things we suggested (probably not the bleach though). You could contact Nokia and see what they suggest. Often times it is best to get that info from the manufacturer.
    09-09-2013 10:01 PM
  6. Scienceguy Labs's Avatar
    i had a cheap ebay case on it for like 2 weeks then for the past 2 months or so it had the official nokia case on it
    If it wasn't cleaned before you put the phone into the Nokia case, then the chemicals/residue from that cheap case went with the phone into the new case. :( Good luck.
    09-09-2013 10:07 PM
  7. sjmarshall's Avatar
    I have the same issue with the black 920. I have only had the official Nokia case on it since I purchased it.
    09-11-2013 06:18 AM
  8. TruPlaya187's Avatar
    Same here.... Let us know if you have a solution to this!
    09-11-2013 12:31 PM
  9. metalchick719's Avatar
    Why not use a microfiber cloth with computer cleaner?
    TruPlaya187 likes this.
    09-11-2013 12:49 PM

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