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  1. sai534's Avatar
    Hi guys ,

    I have problem when trying to update my phone using NSU retail 3.0.8 .
    When i connect my phone using usb it doesnt go to next page .,..

    can anyone tell the steps to upgrade to my phone to GDR2 using NSU ..

    how to connect and how to update my lumia 620 .?????

    i have tired using nokia ovi suite also but it says ur phone must b in usb mode but i cant find usb mode in my lumia 620
    iccc.jpg


    pls help me guyss
    Attached Thumbnails iccc.png  
    09-10-2013 03:44 AM
  2. Muessig's Avatar
    Can you reupload the images bigger? I can't really make out what the image says as it's so small and in the corner. With my 920 I had to connect the phone via USB, start the NSU retail and the message appeared in the program that there was an update available. You need to compare the firmware version of your current software, which you can find in the bottom left, and the firmware number that appears in the centre of the screen. If the centre number is higher (a later revision of the software) you need to press the install button (big blue button) and it does the rest for you.
    09-10-2013 03:52 AM
  3. sai534's Avatar
    Can you reupload the images bigger? I can't really make out what the image says as it's so small and in the corner. With my 920 I had to connect the phone via USB, start the NSU retail and the message appeared in the program that there was an update available. You need to compare the firmware version of your current software, which you can find in the bottom left, and the firmware number that appears in the centre of the screen. If the centre number is higher (a later revision of the software) you need to press the install button (big blue button) and it does the rest for you.
    Hi tried to upgrade using nokia care suite but its saying to get in pc suite mode how to get in pc suite mode using lumia 620 .
    After installing NSU i connected my phone but its not showing any progress .....untitled.jpg whic id and password its asking here

    when i connect my phone it get this screen iccc.png

    how to go to next screen ?
    09-10-2013 04:06 AM
  4. sai534's Avatar
    anyupdate on the above
    09-10-2013 08:05 AM
  5. Muessig's Avatar
    Hey sal, what are your options on the drop down? Have you tried logging on using your nokia account details?
    09-10-2013 08:17 AM
  6. sai534's Avatar
    Hey sal, what are your options on the drop down? Have you tried logging on using your nokia account details?
    ya i tried using nokia account but it was in vain ...
    these r the drop down options in the below image
    hhh.jpg
    09-10-2013 08:33 AM
  7. Muessig's Avatar


    This video has a step-by-step process. It seems to pretty much ignore the dropdown from what I can see.
    09-10-2013 03:27 PM

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