1. Ur Tauman's Avatar
    I own a brand new Ativ S and the camera shutter button does not take pictures when pressed. Only Zoom works. So, in order to take pictures I need to unlock screen, launch the Camera App and press the screen. Anyone faced the same problem?
    09-10-2013 08:08 AM
  2. Muessig's Avatar
    The Windows Phones have a 2-stage shutter button. Is it possible you're only half-pressing the button down? If this isn't the problem it sounds like a hardware issue - can you try to contact the place you got the Ativ S from?
    09-10-2013 08:27 AM
  3. mary beth hale's Avatar
    also, if you want to launch the camera from the lock screen, you have to enable that in camera settings. sorry i meant if you want to launch camera when phone is timed out.
    Last edited by mary beth hale; 09-11-2013 at 01:10 AM.
    09-10-2013 10:56 AM
  4. Ur Tauman's Avatar
    I fully pressed the button so it could be a hardware problem. Thanks
    09-10-2013 11:37 AM
  5. Ur Tauman's Avatar
    Interesting. Can you be more specific?
    09-10-2013 11:38 AM
  6. mary beth hale's Avatar
    go to settings>applications>photos+camera. check box for "press and hold camera button to wake phone" if you want to be able to launch camera when phone is locked.(screen timed out...black). camera should launch from you lock screen without any special adjustments. seems you may have a bad shutter button.
    Ur Tauman likes this.
    09-11-2013 01:07 AM
  7. macmelilla's Avatar
    Tauman, what did you do?. Did you send your ativ back to replace?. My ativ s has the same shutter problem.
    10-15-2013 04:15 PM
  8. macmelilla's Avatar
    I sent my ativ to repair a week ago. Today I've received it and the camera button works well. The problem was a data cable that has been replaced.
    10-31-2013 05:44 PM

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