I am facing the same issue, I am unable to shut it down.
Also, before facing this issue, i faced the issue of jumping screens and going to bing automatically, also I was unable to switch the phone off, when ever I switc it of, it gets restarted.
I am facing a very serious issue with my lumia 720. yesterday suddenly, it started to vibrate. it was in standby mode, with sim n SD card in it. 86% battery was there, since then, 8 hours passed, but the phone is still vibrating. Whether it is on or off. for the last 8 hours it is getting vibrated, continously, tried to make couple of calls, it worked, even the camera worked. PLEASE HELP ME WITH SOLUTION, I HAVE WARRANTY, WHAT SHOULD I DO?? SHOULD I GO TO NOKIA CARE AND ASK FOR REPLACEMENT?
Originally Posted by
pahaja i have faced that problem. but now the problem is gone.
just long press the power/lock keys until the phone/screen off. and release it.
it looks like a pc, when you just press it shortly it just reboot, to turn off, hold on the power keys until the monitor is off.