1. andradevini's Avatar
    FONT=Tahoma]Hello,

    I'm new in the forum, this is my first post and this is also my first phone with Windows Phone.

    With less than a week of use, my phone went into a state that I diagnosed as "permanently headset". I can hear the message tones and tap the phone, but I can not hear people talking to me the speaker and also the songs are not played. With the headset I can hear music and people talking to me.

    What can I do to fix this?[/FONT]
    09-23-2013 10:21 PM
  2. OzRob's Avatar
    With less than a week of use, my phone went into a state that I diagnosed as "permanently headset". I can hear the message tones and tap the phone, but I can not hear people talking to me the speaker and also the songs are not played. With the headset I can hear music and people talking to me.

    What can I do to fix this?
    Try a soft reset: Press and hold Volume Down + Power buttons for 15 seconds and then release. Your phone should reboot.

    If the problem is still there, you could try a hard reset: Go to Settings>About phone > Reset - WARNING this will delete all your personal, app and account data.

    If the problem is still there, return handset to Nokia Care centre for repair/replacement.
    09-23-2013 10:30 PM

Similar Threads

  1. Pictures turn yellow and lose detail.
    By Darren Lay in forum Windows Phones
    Replies: 22
    Last Post: 10-15-2013, 09:56 PM
  2. Students get 10% off through Microsoft Store
    By nuprotocol in forum Microsoft Surface Laptop
    Replies: 29
    Last Post: 10-07-2013, 08:23 AM
  3. Replies: 1
    Last Post: 09-27-2013, 07:48 AM
  4. Music Player App
    By No Name3 in forum General Phone Discussion
    Replies: 1
    Last Post: 09-24-2013, 02:39 AM
  5. Microsoft's stock unchanged... Are investors afraid/cautious?
    By Dadstar0410 in forum Microsoft Surface Laptop
    Replies: 4
    Last Post: 09-24-2013, 12:07 AM
LINK TO POST COPIED TO CLIPBOARD