1. Duncan Stoddart's Avatar
    Hi there, I've lost all the contacts on my Nokia Lumia 720. Windows phone with Microsoft account / Hotmail email.

    I've signed into the windows phone website to check them and there was about 5 or 6 which I recently created.

    I noticed they were gone on the 16th of September in the morning and the night before I all of a sudden had 110 emails (57 of which were birthday messages from the 14th) which implies it was signed out or not updating for a period of time.

    This is REALLY REALLY annoying as I phone loads of people for work throughout the day and save every number I call for future reference (estimated over 1000 contacts - maybe that's an issue?) so could really use getting them back??

    One other thing I noticed I hit refresh a couple times and an error message came up saying error code 1428..... something something (cant remember and never took a screenshot.

    Hope someone can?


    09-24-2013 07:51 AM
  2. rdubmu's Avatar
    When you go to outlook.com, do you see all your contacts?
    09-24-2013 10:12 AM
  3. Duncan Stoddart's Avatar
    When you go to outlook.com, do you see all your contacts?
    No there is a couple that were created recently.
    09-24-2013 10:38 AM

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