1. Hoku001's Avatar
    Just got my 920 replaced after being bricked by factory reset. It's now the second day with this new handset, but I've noticed my phone rattles if you shake it. I had a Lumia 900, my original 920, and my son has a 520. These other phones felt solid, but this rattle bothers me because something is loose, or not properly dampened inside.

    Anyone else has/had this issue? Think I should look into replacing it?
    09-27-2013 04:37 AM
  2. montsa007's Avatar
    Don't think twice, get it replaced while you can.
    09-27-2013 04:43 AM
  3. multo's Avatar
    No rattles for my 920 or 925 here

    Sent from my Nexus 7 using Tapatalk 4
    09-27-2013 04:55 AM
  4. VinceGio's Avatar
    From past experience, it's either your OIS, Battery or vibrator which is loose.

    My biggest bet is the Battery which is not attached.
    09-27-2013 04:57 AM
  5. Hoku001's Avatar
    Thanks all.

    I think it's the battery because there's definitely some "heft" to whatever is moving around in there. I called AT&T and they're going to replace it. So on to my 3rd 920...
    xandros9 likes this.
    09-27-2013 02:14 PM
  6. Hoku001's Avatar
    Here's an update to my 920 saga. I did get my "rattling" 920 replaced under warranty. AT&T sent me another 920, only this time, after a week of owning this handset, I've discovered that the camera won't focus! This is my 3rd 920, so I think I know how to shoot pictures with this phone. But I found that under all conditions, the camera simply won't focus.

    Soooo, I called AT&T again, extremely annoyed that they keep pushing out crappy refurbished phones. This time they offered to upgrade me to a 1020 to compensate me for my troubles. I remain cautiously optimistic they're not pushing a messed up refurbed 1020 to me this time.
    10-10-2013 06:06 AM

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