1. Dazw's Avatar

    Hope someone can help, I installed what I presume is the Amber update along with a couple of Microsoft updates a couple of days ago and ever since the mobile data does not work. When I turn on the Data Connection nothing happens. Do not suppose anyone has any ideas on what has happened and how it can be rectified?


    09-27-2013 04:11 AM
  2. rohirrimp's Avatar
    try the most basic troubleshooting step i.e. reboot and see if it solves the problem. Good luck. Also check in

    1> Settings > Mobile Network > Data connection set to on.
    2> Settings > Access Point > Check the settings by contacting the customer service of your wireless carrier.
    3> Also check flight mode.
    4> Probably datasense app as well.
    09-27-2013 04:48 AM
  3. Dazw's Avatar

    Thanks for the reply. Ended up resetting the phone and restoring everything from a backup, do not really think I needed to do that to sort this issue but I had been planning to do a reset because I had been having some other issues with the phone recently (before the update). Anyway, all seem well although I did have to manually download a load of stuff to get things that I thought were included in the update, such as the new display settings, call + SMS filter etc.


    09-27-2013 08:52 AM
  4. rohirrimp's Avatar
    Good, Hopefully everything's working now.
    09-28-2013 07:13 AM

Similar Threads

  1. Replies: 4
    Last Post: 04-06-2014, 11:12 PM
  2. Replies: 7
    Last Post: 12-11-2013, 01:38 AM
  3. lock screen photos after the amber update
    By JiroJarin in forum Windows Phones
    Replies: 4
    Last Post: 10-04-2013, 10:19 AM
  4. Nokia update on 920
    By vishalmalhotra in forum Windows Phones
    Replies: 12
    Last Post: 09-29-2013, 05:42 AM
  5. Is there REALLY no way to restore a backup after without cell network?
    By grizzlyaddams in forum Other Operating Systems
    Replies: 6
    Last Post: 09-27-2013, 04:31 PM