my lumia 920 doesn't responds

[decentdude02]

Hii guys, I bought my Lumia 920 a month back. I was pretty excited about this windows phone and it really is fantastic. However I am facing a problem since last two days. Sometimes when I am using it, all of the icons will not respond. When I try to touch and open an application, it will not open. At that time I have to restart my phone to get it work. Please help if anyone can..

 

[jojapath]

Try cleaning the screen. Maybe there's some grease on it.

And, try a soft-reset (Hold volume down and power buttons simultaneously until the phone vibrates) and see if that help...

 

[decentdude02]

Thanks dear but it has nothing to do with cleaning. I clean the screen everyday. Also, the problem occurs sometimes not always, so cleaning won't help. See if you can help, and anyways thanks for your effort.

 

[eugie]

Keep the screen dry. Nokia screen is so sensitive even sweaty finger can cause screen freezing that identify it's a touch. Lock and unlock it to start new touch..
Good to have cotton cover case than rubber.

 

[eugie]

Soft reset will not help anymore with unresponsive screen. It is just the screen wet, sweat,dust, grease, fluid,condensation,..i reset my phone 4 times for this screen problem but nothing happen. I changed my screen protector with new one, I have bad experienced about the screen when i use all rubber screen cover.