1. SauX64's Avatar
    I'm having weird issues with an AT&T Lumia 820.. camera shots/videos being corrupted and general OS crashes. I know this isn't how it should be since i own a 920 and works flawlessly.

    The thing is, i don't live in the US and the warranty is in the US, so i would have to ship it to Nokia and wait like 2 month.
    Could this be something related to OS files being corrupted (when flashed to phone in factory)? i was hoping to get amber and rule that out, but at&t is delaying it too much. Flashing is not an option since i probably would loss the warranty, right?

    This is an example of a picture taken by the phone (thumb is always ok but when using zoom shows the picture corrupted). it's weird, this does not happen all the time. If i use blink for burst shots, some are ok, others corrupted. And also like i said, OS crashes at least once a day, and it's not just a restart, screen gets like pixelated and it reset by it self several minutes later.

    Tried storing photos on SD card, still corrupted.
    Hard reset did nothing but lost all i had.
    Same with soft reset/remove battery.

    Any help is highly appreciated.


    10-09-2013 12:36 PM
  2. gsquared's Avatar
    Return would probably be your best option.
    10-09-2013 01:11 PM
  3. fdalbor's Avatar
    Just got a message from Windows Phone Central that AT&t will be pushing out the GDR 2 (amber) update tomorrow (Sept 10). Don't know if this will fix your problem; but at least you will be able to try it and see. ITS ABOUT TIME.
    10-09-2013 07:56 PM
  4. SauX64's Avatar
    thank both of u
    10-10-2013 10:01 AM
  5. geoghotas's Avatar
    Hi if you have corrupted ROM so you can flash it with Nokia Care Suite yourself and if you have many issues after upgrading so you cange the frimware log upper to lower for all variant code and RM with same RM no issue with Variant codes find all variant codes for your model set and RM match 920 sow download the frimware which you want to prefer your cellphone in the NCS if you have experience so you can do it otherwise TCS me i ill fix it all.
    10-13-2013 11:54 AM

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