10-13-2013 12:29 PM
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  1. X0LARIUM's Avatar
    X0LARIUM
    This just happened to my dad's phone and I am hitting the panic button!

    The phone was in a semi-conscious state...The back key worked, the Windows Key didn't. The phone didn't shut down the regular way, long press the power button worked, but the slide to shut down didn't.

    Had to soft reset (VOL DOWN+POWER)..

    Its updated with GDR2+AMber...

    happened with anyone else? Any possible solutions?
    10-13-2013 12:16 PM
  2. crash1989's Avatar
    crash1989
    Is it working fine now?? Maybe a software bug, we've seen so may being fixed with soft resets. If it re-appears you should try to record it in video/photo and take to Nokia support.
    X0LARIUM likes this.
    10-13-2013 12:22 PM
  3. X0LARIUM's Avatar
    X0LARIUM
    Originally Posted by crash1989
    Is it working fine now?? Maybe a software bug, we've seen so may being fixed with soft resets. If it re-appears you should try to record it in video/photo and take to Nokia support.
    Thanks for your reply man..It surely looks like a software bug, didn't happen after that...but here's the catch..the swipe to shut down happened a few times before..will quickly make a video next time..thanks again..
    crash1989 likes this.
    10-13-2013 12:29 PM
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