03-14-2014 06:41 AM
96 123 ...
  1. drderbydog's Avatar
    After applying the latest GDR2 and Amber updates I am having an annoying issue. I use the wireless charging plate with my Nokia Lumia 920, and I charge my phone overnight next to my bed while sleeping. When you place the phone on the charging plate, you hear the charging sound (or chime or whatever you call it). Since applying the GDR2 and Amber updates, the charging chime is now sounding in the middle of the night (which of course wakes me up at 3AM). I read some speculation that this could be a "full charge alert" for the phone, meaning it sounds once the battery reaches 100% charge. That seems like it might be true although I haven't found any official evidence that this "feature" was added. This definitely did not happen prior to the update as I have always put my phone on the charger at night and it has never woken me up before (unless it was not properly centered on the charger, which I know is not the problem here).

    This is double bad for me because both my wife and I have the Lumia 920 and we both charge them at night. Our phones are both chiming at different times in the night, meaning we both get woken up twice.

    If this is a new feature, it seems like a kinda cool feature but it needs to be able to be turned off.

    Does anybody know if this is an intentional change in GDR2 or Amber and if so can you point me to some official announcement about the change? I would love to weigh in with Microsoft or Nokia and ask for a way to disable it.
    anon7989605 and Jerrydj like this.
    10-14-2013 07:56 AM
  2. ttsoldier's Avatar
    There have been threads where, since the amber update the wireless charging is a lot more "fickle" .it happens to me too. The noise you're hearing is when it stops charging and starts back charging. You may even notice the light on the wireless charger blinking.

    Sometimes I just power off and power back on the charger as well as the phone and it works fine.

    Will have to wait for a software update. Hopefully GDR3 or Bittersweet Shimmer, fixes this issue.

    Hope this helps :)
    jojapath likes this.
    10-14-2013 08:23 AM
  3. vignesh25's Avatar
    I have the same issue on my Nokia 920 . . tries on two different wireless charger. Phone keeps activating . . . randomly and vibrates (only way to stay sane is to turn vibrations off) . . but there must be some setting causing this . . still haven't figured out. Hope someone does, so I have options other that to keep the phone silent at all times (which kind of defeats the purpose of a phone)
    10-14-2013 01:57 PM
  4. iveys's Avatar
    I just updated my 920 to GDR3 (minus the bittersweet shimmer) and still no luck. I have the same issue with both my 920 and 928 phones.
    drderbydog likes this.
    10-14-2013 03:07 PM
  5. h_portal's Avatar
    It's happening to me with my 920 Amber + GDR3. It's weird because before when it hit 100% the charger started blinking, but now it's constantly on, like charging.
    10-14-2013 03:30 PM
  6. Brian McBride's Avatar
    Same problem here. I'm glad that AT&T tested this update for an extra couple months to catch things like this right?
    10-14-2013 08:03 PM
  7. littlejay's Avatar
    I got this issue too, but it seems to be the start of more battery problems. Wireless charging chimes all night and says 100% when done, and the battery dies very fast. Charging with usb on my pc does not charge the phone at all. It just sits at the current charge (30% today). Charging off a power adapter seems to be the only thing that really charges the phone normally but the battery still drains more than normal.

    I have done all the suggested things. Brightness is low. NFC, location, data, bluetooth, and feedback are off. Background tasks are only weather and battery widget. I reopened all apps with location on like suggested in another thread.

    I can't go to sleep with my phone on a full charge without it being dead. This isn't good :/

    Edit: I turned off glance and removed it also.
    10-15-2013 08:32 AM
  8. Garp's Avatar
    Turning off Glance seems to have fixed the problem for me
    10-15-2013 08:35 AM
  9. lylone's Avatar
    I had this issue before the GDR2. I would be sitting in another room and all of a sudden it would start chiming. I would have to take it off the charger and put it back on to stop it and then a few hours later it would start up again. I just went back to plugging in the unit instead. I got a free wireless charger from ATT so I am not out any money on it. It does defeat the purpose.
    10-15-2013 09:11 AM
  10. ttsoldier's Avatar
    Turning off Glance seems to have fixed the problem for me
    Glad to hear.

    Doesn't for me :(
    10-15-2013 09:16 AM
  11. drderbydog's Avatar
    Thanks for all your comments, glad to hear I'm not the only one having this issue! I have had the "placement" issue before with wireless charging where it gets into the infinite chime loop. That is different than what I am seeing here. Also I double checked and Glance is not turned on for me.

    This definitely seems to be a new feature. Now I am silencing my phone at night but that could be bad if there is an emergency and somebody needs to reach me.
    10-15-2013 09:27 AM
  12. mcraine's Avatar
    I've got this problem as well. Hear the charging engaged sound randomly on the wireless charger. My glance is enabled on my 920 on ATT. Update: installed gdr3 and still have the problem. Most often it's just after 6am pst.
    Last edited by mcraine; 10-17-2013 at 11:45 PM.
    10-15-2013 09:33 AM
  13. msualum's Avatar
    Same here - posted in another thread as well...
    10-15-2013 10:41 AM
  14. Qiang Chen's Avatar
    Same here, about 5 AM wake-up call since the update. How could they miss this?
    Last edited by Qiang Chen; 10-15-2013 at 11:58 PM.
    WP8fan likes this.
    10-15-2013 11:04 PM
  15. bozza72's Avatar
    I had this with glance set to peek, now ive set it to be on all the time & night mode 10 pm till 6 am and i no longer get woken in the night, im running GDR3 & amber on my 920
    WP8fan likes this.
    10-15-2013 11:30 PM
  16. Brandon Keenan's Avatar
    I have the same issue. I am running GDR3 and it just randomly dings every few hours. Glance beta is no longer installed and I have glance off. I am not sure how to avoid this without turning glance on such as bozza72 did. I think glance is pointless and just a waste of battery.
    10-15-2013 11:53 PM
  17. moxsea's Avatar
    This problem of the charging "chime" sounding off when the phone is on the charging plate has been happening constantly since the Amber update to my Lumia 920. If the phone is setting on the charging plate, it will sound off repeatedly, at random intervals, regardless of how carefully the phone is placed on the charging plate, regardless of time of day...like it's out to get me all the time, not just when I'm trying to sleep. Wireless charging was a key reason for me to get a Lumia 920, but now it's a primary pain in the ***. Maybe it's time to get a cheaper phone, you know, one that just works...thinking Lumia 520...warranty exchange?
    10-20-2013 03:44 PM
  18. clickclacker's Avatar
    I am having the VERY SAME issues and it is dring me insane. NO SLEEP!!! I use my phones as my alarm clock but to interrupted all darned night long is ridiculous. I use the wireless stand and I too believe that when the phone is fully charged is when the ALERT 3 starts sounding. That's the alert that you hear when you place your phone on the charger. But in the past that is the ONLY time you heard. Now you hear it when it charges and it keeps going off all night long. I turn off my text, email sounds at night and now have turned everything lese off but that sound still occurs. MICROSOFT/NOKIA - PLEASE FIX THIS!!!!!!!!!!!!!!!!!!
    WP8fan and anon7989605 like this.
    10-20-2013 05:56 PM
  19. wiscamper's Avatar
    Add me to the list. My wife and I both have 920's with the wireless charging plate from Nokia. The wireless charging worked great until the Amber update. Now it is VERY frustrating! The phones wake us up at random hours of the night. We have to put phones on silent to get any sleep. Not a good situation! Turned Glance off, but didn't help.
    anon7989605 likes this.
    10-20-2013 10:56 PM
  20. yodies's Avatar
    Also seeing the issue on my 920. At home I have the Energizer double-pad charger, and I usually get a chime at about 5:30 MDT. At work, I have the Nokia puck in a custom LEGO housing, and it will chime a lot more often if I try to leave the phone unlocked (screen timeout is 5 min, when it chimes, it resets the timeout, so it never really goes to sleep). If I keep locked (Glance on and Beta installed), I don't get the chime except maybe once every few hours.
    10-21-2013 10:04 AM
  21. jh20001's Avatar
    I too am glad that I am not the only one. I was beginning to get worried that the charging plate or the phone was showing signs of hardware failure. I might just start using a wired charger again if that is going to happen. Kind of defeats one of the main spiffs I like so much about this phone though :/

    I counted 3x it woke me up in the middle of the night last night. That sucked :/
    WP8fan likes this.
    10-21-2013 10:42 AM
  22. Squatting Hen's Avatar
    Yep, me too. I don't like this "issue" at all.
    10-21-2013 11:49 AM
  23. woodduckie's Avatar
    I've had a similar issue prior to amber update. Now I seems to chime a little more consistently around 5 or 6:(

    I have "all other notifications" turned off.

    Battery life seems to be similar regardless of how the 920 has been charged.

    So much for the convenience of qi...
    10-26-2013 06:42 AM
  24. Fuzzy John's Avatar
    I don't think this has to do with the phone reaching full charge. The other night I put my phone on the wireless charger with about 60% battery life left. About 15 minutes later I heard the chime.
    10-26-2013 07:46 AM
  25. kmji1957's Avatar
    I don't remember I've ever read about that issue from any forums here in Finland (nor experienced it myself, of course). Not before nor after Amber update. Does anyone know is it just L920 problem or is it for example L820 problem also?

    Sent from my RM-825_eu_finland_290 using Tapatalk
    10-26-2013 11:57 AM
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