1. Juliud De Guzman's Avatar
    I recently bought a Lumia 520 about 2 weeks ago. it was actually came from Italy and
    I'm residing now in the Philippines.(which i can't access my warranty services)
    Here's the story, yesterday when i'm watching a video on Youtube the Horizontal lines
    just appeared on my screen, i thought it was only on the video itself but when i went to my
    homescreen the lines are still there. Just don't know what to do. any comment are much appreciated.
    FYI: i been taking my phone carefully, i never dropped it or anything like that.
    I posted a photo of my lumia 520. Please do check it:
    dsc_5729.jpg
    10-31-2013 04:19 AM
  2. Pulserider's Avatar
    Did you try a soft reset? If your phone boot up from the start and displaying the Windows Screen before getting the Main menu, does that show normal without lines? If that is showing with lines aswell, then you have a faulty device. If there is no lines. Try a hardware reset and see how things go.
    11-01-2013 08:17 AM

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