Hello guys, I need some help. Been reading EVERYWHERE and have found nothing similar to this.
I live in Venezuela and bought this phone about 8 months ago through Amazon. Phone is great and worked perfectly until about a week ago when it started to lag quite a lot and the next day the screen started appearing glitchy, as shown in these pictures.
Anyways, I soft and hard reset the device to no avail. The screen seems to be responding to touch quite perfectly (because by holding down the power button and sliding down the screen powers it down) but the screen shows nothing.
I have tried everything I can imagine. I downloaded several verions of the firmware for this phone and flashed them to the device via Nokia Software Updater 4.1.0 and through Nokia Care Suite 5.0 (recovery and refurbish). Nothing seems to help the thing. It finishes but doesn't, really. At times the screen seems to display content perfectly and other times nothing at all or just fragments of images.
Also, the NOKIA logo you can see in white with a black background has small lines running diagonally instead of being perfectly and solidly white like usual (can't really tell from the images but take my word for it).
So, anyways, I'd like to know if anyone has experienced anything similar and has any idea of what I could do to save this phone. Returning it is pretty much impossible at this stage, not to mention I'm sure my warranty has run out already and living in Venezuela does nothing to my benefit.
Thank you guys very much. Hope you can help me out.
I live in Venezuela and bought this phone about 8 months ago through Amazon. Phone is great and worked perfectly until about a week ago when it started to lag quite a lot and the next day the screen started appearing glitchy, as shown in these pictures.
Anyways, I soft and hard reset the device to no avail. The screen seems to be responding to touch quite perfectly (because by holding down the power button and sliding down the screen powers it down) but the screen shows nothing.
I have tried everything I can imagine. I downloaded several verions of the firmware for this phone and flashed them to the device via Nokia Software Updater 4.1.0 and through Nokia Care Suite 5.0 (recovery and refurbish). Nothing seems to help the thing. It finishes but doesn't, really. At times the screen seems to display content perfectly and other times nothing at all or just fragments of images.
Also, the NOKIA logo you can see in white with a black background has small lines running diagonally instead of being perfectly and solidly white like usual (can't really tell from the images but take my word for it).
So, anyways, I'd like to know if anyone has experienced anything similar and has any idea of what I could do to save this phone. Returning it is pretty much impossible at this stage, not to mention I'm sure my warranty has run out already and living in Venezuela does nothing to my benefit.
Thank you guys very much. Hope you can help me out.