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11-13-2013 04:08 AM
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  1. craggle99's Avatar
    craggle99
    My phone is asking me to accept the new terms of use but I cant do it because i have to login as a parent and i have no idea what the parent email is. Can anyone help??? ASAP!!!!!
    11-12-2013 01:22 PM
  2. Laura Knotek's Avatar
    Laura Knotek
    Moderator
    Please see the information here. My Family FAQ | Windows Phone How-to (United States)
    11-12-2013 01:26 PM
  3. craggle99's Avatar
    craggle99
    I still need the partent email so thats no use at all
    11-12-2013 01:27 PM
  4. Laura Knotek's Avatar
    Laura Knotek
    Moderator
    Originally Posted by craggle99
    I still need the partent email so thats no use at all
    You will need to get it from your parents if you are under 18.
    11-12-2013 01:29 PM
  5. Ahmed Hassan7's Avatar
    Ahmed Hassan7
    Reset your mobile , make a new live account but with age above 21 , problem solved :)
    11-12-2013 01:33 PM
  7. Ramkumarvcbe's Avatar
    Ramkumarvcbe
    No need to reset. Just change your age to above 21 years in the Live account. Switch off and switch on the device. That's it.

    Just visit this page, after logging-in into your Live account, and change your DOB.

    https://account.live.com/EditProf.aspx
    Last edited by Ramkumarvcbe; 11-13-2013 at 04:11 AM. Reason: url added for assistance
    11-13-2013 04:08 AM
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