1. LumiaGuy's Avatar
    Anyone know why any emails I send are not showing up in the Sent items folder on my 520? Is the some setting I need to tweak?
    11-16-2013 02:22 PM
  2. Laura Knotek's Avatar
    What kind of email account are you using?

    Are these emails sent from your 520 or from a web browser on a PC or from a desktop PC mail client?
    11-16-2013 10:07 PM
  3. LumiaGuy's Avatar
    Sent from my 520 using my Sonic.net email address.
    11-16-2013 10:21 PM
  4. Laura Knotek's Avatar
    Sent from my 520 using my Sonic.net email address.
    Are you using IMAP or POP3?
    11-17-2013 12:56 AM
  5. ttsoldier's Avatar
    When you go into the sent items box. Hit the three dots and select sync this folder.
    Laura Knotek likes this.
    11-17-2013 12:59 AM
  6. LumiaGuy's Avatar
    are you using imap or pop3?
    imap
    11-17-2013 11:45 AM
  7. LumiaGuy's Avatar
    When you go into the sent items box. Hit the three dots and select sync this folder.
    Tried that - had no effect.
    11-17-2013 11:47 AM
  8. LumiaGuy's Avatar
    So, any ideas on what the problem is?
    11-19-2013 08:23 PM
  9. pseudoware's Avatar
    Your client and server could be putting sent mail in different folders.

    Sent from my Nexus 5 using Tapatalk
    11-19-2013 08:44 PM
  10. LumiaGuy's Avatar
    So, contacted tech support for my ISP (Sonic.net) and by chance the tech I spoke with owns a Lumia 920. He tried to help but only succeded in finding out his 920 wasn't saving his sent emails either.
    11-20-2013 11:03 PM
  11. LumiaGuy's Avatar
    Wow - 175 views and no one has a clue as to why I'm having this issue or how to solve it?
    11-22-2013 08:05 PM
  12. Laura Knotek's Avatar
    Wow - 175 views and no one has a clue as to why I'm having this issue or how to solve it?
    It's probably because not a lot of people on this forum have Sonic Net as their ISP. I had to Bing/Google them, since I never heard of them before. Comcast, Verizon, AT&T, Time-Warner, Fairpoint would probably be better known ISPs.
    11-22-2013 08:42 PM
  13. LumiaGuy's Avatar
    It would appear to me to be an issue with the WP8 OS, not my ISP. The Sent Items folder in my 520 is part of the phones software, is it not?
    11-22-2013 09:10 PM
  14. Laura Knotek's Avatar
    It would appear to me to be an issue with the WP8 OS, not my ISP. The Sent Items folder in my 520 is part of the phones software, is it not?
    What folders appear and where also depends on the way a provider implements IMAP. Nobody with other ISPs have mentioned issues with sent messages being absent in Windows Phones.
    11-22-2013 09:21 PM
  15. pseudoware's Avatar
    https://forums.sonic.net/

    http://forums.windowscentral.com/win...lder-sync.html

    If nothing there helps, last suggestion would be to switch to Android, where you can choose from a variety of email clients w/superior server integration.

    Sent from my Nexus 7 using Tapatalk 4
    11-23-2013 01:34 AM
  16. LumiaGuy's Avatar
    So, in talking further with my ISP Tech who had the same problem, he got his 920 to save to his Sent Items folder by un-syncing then re-syncing the folder. Did the same for my 520 and the problem seems to be fixed. As to the suggestion to switch to Android - No, Thanks.
    11-23-2013 03:15 PM

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