Bought a Nokia Lumia 1020 yesterday and so far so good, but I have a major problem with the volume levels. If I watch something on Netflix the volume is fine, but when I use Nokia Music, XBox Music or AudioCloud (SoundCloud app) or watch something on YouTube (mobile) through Internet Explorer the volume is too loud even at 1/30 . This is really annoying because I can't listen to music without potentially causing damage to my ears.
So far I have tried:
- 2 pairs of headphones
- soft reset
- hard reset
- lumia system updater to update all nokia system apps
Could this be a hardware issue? Maybe something to do with the Nokia EQ component (which I don't need). Is there something I can do other than replacing/returning the phone?
So far I have tried:
- 2 pairs of headphones
- soft reset
- hard reset
- lumia system updater to update all nokia system apps
Could this be a hardware issue? Maybe something to do with the Nokia EQ component (which I don't need). Is there something I can do other than replacing/returning the phone?