[Pavel_Y]

Just got a reply from @nokiacare twitter account " We still don't have any information yet about this. We'd be grateful for your continued patience. ^AD"

[Mark Reed2]

Just got a reply from @nokiacare twitter account " We still don't have any information yet about this. We'd be grateful for your continued patience. ^AD"

Yeah the twitter guys try to help but their info is more generic really, should they say the wrong thing it will cause issues (making remarks about when things are getting fixed)

Only place I have seen true Nokia info was the Nokia support page.....though thats not panned out so well at this time.

[Evan_ISS]

Yeah the twitter guys try to help but their info is more generic really, ....

I think this is more of a placating exercise rather than them being cautious.

Unfortunately it seems that the only way a corporation will sit up and take notice is when the returns start piling up and in this case it doesn't seem to have happened as most owners either don't have it so bad or don't think it is a deal breaker.

I myself took evasive action early fearing it is a hardware issue and fretting at the possibility of my device being a dud.

If it is indeed software I personally can't wait, HK models are going for circa £400 on Amazon UK and I am tempted every single day...

[emigrating]

most owners either don't have it so bad or don't think it is a deal breaker

The only reason I haven't returned mine is because there is no alternative at the moment. If one wants to stay with WP there are no similar specced devices available right now and going back to a much smaller screen just isn't an option anymore :|

[Evan_ISS]

...going back to a much smaller screen just isn't an option anymore :|

True, going back to my trusted 920 was a bit of a shock to the system, however not needing to hit back constantly when trying to swipe at the home screen or correct every other word when sending a message quickly compensated me. It also reminded me what an amazing device this 920 is (took 2 returns and an email to Elop to get it right but hey ho).

Nokia really need to come up with something quick, when the tap/swipe issue is bad, it is really bad, certain deal breaker.

[zipro]

The problem is, I'd say, that Nokia doesn't give a rat's *** about their handsets anymore. They just sold the whole handset business to Microsoft - let them deal with it. And Microsoft will probably say "hey, we don't support old Nokia-branded hardware"

[Mark Reed2]

Its gone on way too long for it to just be software, as others said its hardware and needs Nokia to find a workaround.

If this was just software a patch would have been out a week or two after the phone, I mean many customers not happy, costing company money and bad press......I am sure any firm would want to save face+money, and get a simple patch out.

Maybe they will sort it, but the issue has gone on way too long and very little to no coms from Nokia, and its looking like we might get a update just as they start telling us what to expect with the next model due out later this year.

The phone itself has many good points, and it does have the wow factor, but the poor QC and testing (the horrible low light videos, how did that get the thumbs up for the tech guys as cutting edge) also the poor support/coms have really disheartened me.

If the update fixes it and more, many will say thank you to Nokia, and yes the phone will be even better, but when it comes to buying a new phone, how many will think twice after this farce.

[Morpheus Phreak]

I love people talking about software development, QC processes, and how divisions being sold work, all without the benefit of knowledge of such matters.

Uninformed rants always help users find solutions right?

No...just no. This thread has honestly outlived its usefulness if no one is seeking help and just seeking to complain. :(

[eric12341]

This thread has run it's course