Touch Screen Too Sensitive?

[zipro]

I didn't expect a "Collection of Apps" (Extras+Info) to fix this "double tap" instead of "Swipe" Bug
It might be able to fix the issue in a few apps that it supplies but I don't belive a generic fix can happen at this level

It will need the promised Firmware update 3rd/4th week January (Hardware issue needing a low level patch)

People that believe it has fixed it for them are probably right in the short term - but it will creep back in the next day or so believe me
Placebo and soft reset effects :?)

P.S anyways it didn't help me - I still get the double tap issue

none of the previous "fixes" helped but this one made the bug disappeare completely on mine. I don't think this is just placebo effect as I could easily reproduce the problem and now I can't.





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[madusmacus]

Sounds really impressive :?) but
I have been here before, I did a hard reset and it was perfect for 1 day then it went down the pan again

Time will tell I guess but
Nothing mentioned in Extras+Info app has any bearing on screen sensitivity at all
Unless they hide other fixes from view

Anyways I will STFU

 

[Brian Richman]

Nokia/Microsoft outside of the USA not rolled out the firmware fix for these sensitivity issues yet... US users got this a while back now...

Nokia staff on the Nokia support forum were EXPLICIT about the fix and it rolling out:

 

[zipro]

Nokia/Microsoft outside of the USA not rolled out the firmware fix for these sensitivity issues yet... US users got this a while back now...

Nokia staff on the Nokia support forum were EXPLICIT about the fix and it rolling out:

View attachment 54230

what are you talking about? The fix was released two days ago globally.





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[lemonsteveo]

what are you talking about? The fix was released two days ago globally.

New firmware has not been released globally, only the software updates to Extras+Info. Nobody is sure it fixes it for good though as there were was no information on the app update itself.

 

[madusmacus]

New firmware has not been released globally, only the software updates to Extras+Info. Nobody is sure it fixes it for good though as there were was no information on the app update itself.

I agree Brian Richman 's post was the most informative for a bit it explains we are waiting for a Firmware Over the air patch not a small app from the appstore called "Extras+Info"

anyway my "double tap" instead of "swipe" is coming back faster and faster like I predicted, after a soft reset it always calms down for a bit here, after a hard reset it disappears for almost a day.

Its almost as if its calibrating itself over time but gets it wrong and makes it worse.

So new firmware Nokia ... Bring it on please :?)

 

[GK Wong]

Normally after a reboot or a reset with VolDown+Power button will help a bit with this issue. It will come back after 12hours or a day...
The recent Extra+Info did help a bit but is not an actual fix. We need firmware update!

 

[zipro]

New firmware has not been released globally, only the software updates to Extras+Info. Nobody is sure it fixes it for good though as there were was no information on the app update itself.

Been using it for a day now and it's not come back.

 

[zwuncki]

New firmware has not been released globally, only the software updates to Extras+Info. Nobody is sure it fixes it for good though as there were was no information on the app update itself.

Didn't fix it. Fixed it for a day, now the double-tap issues are back (take sometimes 5 times, esp. when not holding in the hand).

I wonder why a fix seems to be there for only a day. Normally you would believe a bug is there or it's not. Not that it appears after a day without a reason.

 

[zipro]

Didn't fix it. Fixed it for a day, now the double-tap issues are back (take sometimes 5 times, esp. when not holding in the hand).

I wonder why a fix seems to be there for only a day. Normally you would believe a bug is there or it's not. Not that it appears after a day without a reason.

Completely gone on mine!

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[nthknd]

Has there been any other information about a fix other then that one statement? Seems everyone is hanging their hat on that one statement . Has anyone got any other conformation?

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[Kissanviikset]

Fixed for me. Not a single time today my 1520 registered swipe to tap. Keeping my fingers crossed.

 

[jmerrey]

Its been two days for me and the issue, so far, is still fixed.

 

[vpkb]

"fix" lasted about two hours for me

 

[Mark Reed2]

This was a two part reply from @Nokiahelps

Hi. There are currently no SW updates released for the 1520 in UK, but you may try to check for updates for the

Extras + Info by scanning the app code shown at this link: Nokia Windows Phone 8 App Updates - Nokia Support Discussions . Let us know the outcome.^CG

 

[madusmacus]

This was a two part reply from @Nokiahelps

Hi. There are currently no SW updates released for the 1520 in UK, but you may try to check for updates for the

Extras + Info by scanning the app code shown at this link: Nokia Windows Phone 8 App Updates - Nokia Support Discussions . Let us know the outcome.^CG

Hi TBH I don't think they have the knowledge or incentive to help with this
I have a very long thread with them that is not worth quoting
They were talking about "released" which is true but...
"pending release" they would not know or be able to comment on

They try to help hard but its out of their league

We need official reply here or just wait :?(

Mac

 

[zipro]

Almost 3 days - remains fixed. Those who still have the issue might want to get their phones exchanged

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[LongAnsi]

This was a two part reply from @Nokiahelps

Hi. There are currently no SW updates released for the 1520 in UK, but you may try to check for updates for the

Extras + Info by scanning the app code shown at this link: Nokia Windows Phone 8 App Updates - Nokia Support Discussions . Let us know the outcome.^CG

dear, mark reed 2. Have you had issue?

 

[zipro]

5th day, the issue is back. WTF? That's it, selling my 1520.

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[jmerrey]

Dang that sucks. I haven't noticed the issue crop back up, yet...