1. N123's Avatar
    Hello all,

    I am the owner of a new lumia 520 (amber and all updates applied). Although the Xbox-music app streams quickly on my device, downloads are terrible--when I try to download any music, my device grinds to a halt and I'm forced to power down and then power up the device to get the download to complete as well regain proper use of my phone. The downloads succeed ultimately with the above procedure but this is very slow and inconvenient.

    Any ideas? Anybody with slow xbox music **downloads** (no issues with streaming) experiences like this?

    Thanks,
    N123
    12-15-2013 01:15 AM
  2. Laura Knotek's Avatar
    Are you using mobile data or WiFi? How fast is your network?
    12-15-2013 01:20 AM
  3. N123's Avatar
    Sorry, I forgot to mention--I'm doing this over Wi-Fi and my network speeds are fine--when I check with Windows Phone ookla client, the phone is downloading at 18-20Mbps . . . . also forgot to mention that I am downloading all my files to a Sandisk 64gb microSDXC memory card
    12-15-2013 09:17 AM
  4. N123's Avatar
    I chatted w Xbox music support online and they had to reset something with my xbox music account--now everything is fine and my 520 is great! (problem resolved)
    12-15-2013 11:54 AM

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