1. demostheneslocke's Avatar
    The first time I attempt to shut down my Lumia 928, it restarts by itself. The second time I try to do it, it shuts down.

    Has anyone experienced this? Is there a fix? I'd prefer not to hard reset because it's not that big of a deal.

    Any help is appreciated. Thanks guys!
    12-25-2013 07:55 PM
  2. AV2RY's Avatar
    HAD alot of problems with my L928 but this one never.. Why do you want to shut it down, just interesting?)
    12-25-2013 08:04 PM
  3. demostheneslocke's Avatar
    Well, sometimes church, sometimes I find it functions better if I reset it every week or so (live tiles, screen, WiFi).
    12-25-2013 08:24 PM
  4. WPmunkey's Avatar
    Are you charging when you power down?
    12-25-2013 08:26 PM
  5. demostheneslocke's Avatar
    Nope. I realize it powers on then.
    12-26-2013 08:02 PM
  6. Joshua Jackson's Avatar
    I just noticed that the phone restarted, a couple days ago, when intending to shut it down.
    Now, the main reason that I would shut it down is simply to restart it.
    Given that, it's not a big deal.
    But, there are times when the phone is supposed to be off (not just silenced).
    01-06-2014 03:10 PM
  7. Joshua Jackson's Avatar
    Are you charging when you power down?
    I just tested this and it restarted every time I WAS charging and shut down every time I WASN'T charging.
    01-06-2014 03:21 PM
  8. cooltaj's Avatar
    Did you figure out what was causing the restart? Did an update fixed it?
    06-27-2014 10:07 PM

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