azcruz
Active member
So Samsung now has one to talk about after Nokia's stunt on the Samsung S4 that suffered the same fate. I wonder if Samsung will offer you a new phone like Nokia did.
Send a link of this page to all of the directors at Nokia...magic will happen -simples
Surprisingly, this evening, the Nokia Care that we visited in the afternoon called back after more than 4 hours and asked to meet up tomorrow afternoon. And Nokia Indonesia replied to the tweet and asked for the photos so they can investigate it. This should be the kind of response that Nokia Care should have given earlier.
So Samsung now has one to talk about after Nokia's stunt on the Samsung S4 that suffered the same fate. I wonder if Samsung will offer you a new phone like Nokia did.
I would love to let this case forwarded to the necessary department so they will know how their staffs treat the customers.Send a link of this page to all of the directors at Nokia...magic will happen -simples
fisrt off I hope your friend gets this resolved. I have the same phone for a few days and hope this doesnt happen. was it plugged into the wall? I have seen where someone gets a slight power spike and messes with their phone. I keep everything plugged into a power supply. secondly I would think about making a thread on reddit. previous threads ppl have made got alot of attention, it might be worth it.
Woah. Great then
I think they called you back because you're tweeted your problem to Nokia Indonesia and one of the Admin of the account is on the NCC that you've just visited :winktongue: (jk)
By the way, for the Skydrive backup thing, I don't think that Skydrive will upload the full-res (38MP) of the image to the server..
Good luck for the claiming process, I hope it's not taking a long time to get the device back to you.
Semoga sukses.
Luckily, he woke up much earlier to catch his flight. Otherwise, that thing might explode.Damn bro, that's crazy, this **** is dangerous it would explode.
It will be very interesting to see how this is resolved. I would definitely make contact with Nokia in Finland as well.
Try to send a tweet from
https://twitter.com/nokia
Might worth a shot to speed up the process and nokia will be aware of this issue.
Keep fighting!!!
Just email Stephen Elop on your experience with Nokia Care and what happened to your device.
If he helps you out, print out that email and shove it in those Nokia Care people representitives and say "DO I REALLY HAVE TO GO TO YOUR BOSS JUST TO GET MY PHONE REPLACED??".
Second part not necessary. By the way, I've been to Nokia's office in SEA. I know someone there if you need any help I can help you contact them.
Cheers
Nokia care indonesia was the worst. Nokia Finland should give more attention to nokia indonesia. Indonesia was the worst about Service and warranty problem at any Phone model. They just want to rip off your money. I'm indonesia and i oftenly got trouble when Service my Phone. Just called the Manager store and complain to him. My friend got replacement. Talk to costumer Service just wasting Time and they always say "it's customer fault and not under warranty". Hope u can finish this matter fast ��