I didn't have to call. I just hit the on switch and hit the check mark and connected to my phones hotspot.
Family share? I think that comes with hotspot ability. They need something to entice people away from the older plans and they get more overages on top of it.
I think that is what I meant. Anything that has the shared data can use the hotspot.no me and my mom are on their share everything plans. Not a family one.