Help: Lumia 1520 lens/camera shakes when held still!

[Will6371]

I definitely did have the devleoper preview in the about page, could be different for others

Yeah but like I said maybe I didn't have it because I did a hard reset straight after installing 8.1

 

[Westarmy]

Yeah but like I said maybe I didn't have it because I did a hard reset straight after installing 8.1

Ah yeah fair point, seems weird. And sorry if it felt like I was having a dig at you.

 

[Will6371]

Ah yeah fair point, seems weird. And sorry if it felt like I was having a dig at you.

I didn't think that at all mate.

 

[Allan Cantillo M]

Now you can add me to the club of the 1520 shaking itself. For some months I did not take videos, because I'm not happy with the quality, but yesterday I was extremely disappointed when I watched the video recording, the camera shake itself!!! Exactly as you show in your video. I did all the resets in order to see if this problem disappears but the problem persists.
I also have dev preview 8.1, and that is my only hope, that something is related with that.
I tried the regular camera, the nokia camera and nokia camera beta, all of them are failing, so this have to do with the camera itself. The hard reset clears everything but it continues in version 8.1, so I'm not sure if a downgrade to 8 will fix it or not.

 

[jbeelby]

The same thing is happening with my 1520. I first got it replaced by AT&T for the same reason. when I got my new one, I loaded 8.1 preview and the camera started shaking a couple hours later.

 

[Ditronics]

Lumia Cyan just installed,

I had hope that this update fix the camera shake issue, but it does not. Now it works a bit better with low light pictures, but when I try to shoot in a sunlight enviroment the shake still there.

 

[jbeelby]

I thought mine would also stop after Lumia Cyan and it is still there...

 

[Allan Cantillo M]

So sad to hear that, I was waiting cyan update with high hopes for a fix of the camera shake. Now I would like to hear something official from Nokia.... ups I mean Microsoft Mobile ost.

I'm sharing an example of my everyday video taking experience! BAD..... http://1drv.ms/1qiPP4N


Sent from my RM-937_apac_hong_kong_222 using Tapatalk

 

[apecx92]

the problem is back on my phone. guess i need to visit back nokia care centre. stupid OIS

 

[apecx92]

downgrade back to 8.0 the camera didnt shake. lol

 

[Allan Cantillo M]

And now, that Cyan is available almost everywhere, could you install it? and the shake problem is back... or it is not?
Because I'm going to downgrade if that helps.

 

[apecx92]

i can install Lumia Cyan. but right now im a facing a problem where the camera goes up and down (problem with OIS/Auto focus?) only in image mode. where in video mode it didnt.

 

[Allan Cantillo M]

It means that the problem was not fixed downgrading to 8.0, doesn't it?
Does anyone else fixed the problem downgrading??

 

[Allan Cantillo M]

I downgraded to 8.0 and it did not fix anything at all.
It looks like this is hardware related problem then.

 

[nitrocs]

I was suffering from this issue after my 1520 took a little tumble. It was as though the OIS was mis-calibrated or couldn't reach a set point & I got tons of jitter in camera/video.

Wound up replacing the camera with a component sourced on eBay... very easy job & I'm happy to report the camera is back at 100%

 

[jammytech]

Wow, this seems like a VERY common problem? Has anyone actually had the device more than 6 months without any issues what so ever?

 

[blue1k]

I am having this issue ONLY with outdoor scenery with grass. Indoors it is rock solid. I thought for sure my OIS is screwed but my photos are very sharp and indoor videos have no wobble or jitter. But outdoors it is terrible. WTF?

 

[blue1k]

It's now doing this all the time. Time to firesale this POS. Too bad. I loved this phone. Crushed. Time to look for another one or a 930.

 

[liam-ward]

I caved and sent the phone back to Nokia for repair. The status says they have repaired it and it is on its way back. Will keep you updated people.

 

[Allan Cantillo M]

The replacement camera is even in amazon.com, Amazon.com: Nokia Lumia 1520 Back Rear Camera Flex Cable: Cell Phones & Accessories
and
http://www.amazon.com/gp/product/B0...ag=hawk-future-20&ascsubtag=UUwpUvbUpU2707633
But I think repairing this by myself would be a disaster, the only help I have found is in ifixit.com, but it shows the complete disassembly and reassembly of the phone, which the camera is only a portion and not that isolated as I would like.