1. kiranhrd's Avatar
    i have purchased Lumia 920 on Nov 2013 but it is hanging daily two time in morning and evening may i know the reason
    01-09-2014 12:49 AM
  2. Laura Knotek's Avatar
    What apps do you have running in the background?
    01-09-2014 12:53 AM
  3. kiranhrd's Avatar
    no applications are running
    01-09-2014 12:56 AM
  4. wasim sallam's Avatar
    try reset it
    actually it's not normal to hung 2 times a day.
    i'm using L920 for a year and it hanged only twice (before GDR2)
    01-09-2014 03:00 PM
  5. xandros9's Avatar
    We can't really say from just that one thing, as theres many potential things that could be causing a freeze.

    Is there any rhyme or reason to the occurrences? Or is it seemingly random?

    Is there anything "allowed" under "background tasks" in Settings? (being allowed isnt inherently bad, but it gives us something to work with)

    there's even the possibility of it being a hardware defect.
    01-09-2014 04:08 PM
  6. Dwi Kusumawati's Avatar
    now my L920 is hangs, showing the screen in plane mode. how to reset it?
    01-21-2014 01:36 AM
  7. Dwi Kusumawati's Avatar
    so please tell me what I have to do with my L920? now its hang and showing screen in plane mode.
    01-21-2014 01:38 AM
  8. hope4wp's Avatar
    now my L920 is hangs, showing the screen in plane mode. how to reset it?
    To soft reset it, hold the "VOLUME DOWN" button and the "POWER BUTTON" together until it vibrates.
    To hard reset it,
    WARNING : IT WILL ERASE ALL YOUR DATA AND WILL GET YOUR PHONE BACK TO THE FACTORY SETTINGS,
    switch off your phone, since it's hung hold down the power button for some time...it will off
    Hold the "VOLUME DOWN" button and connect your charger till it shows the exclamation mark "!"
    then press the buttons in this order -
    1) VOLUME UP
    2) VOLUME DOWN
    3) POWER BUTTON
    4) VOLUME DOWN.
    01-21-2014 06:11 AM
  9. hope4wp's Avatar
    i have purchased Lumia 920 on Nov 2013 but it is hanging daily two time in morning and evening may i know the reason
    Go to Settings --> swipe to the right to applications --> background tasks and send us a screenshot ( to take a screenshot, hold the windows key and the power button together and you'll find it in your photos under screenshots album)
    wp_ss_20140121_0004.png wp_ss_20140121_0003.png wp_ss_20140121_0005.png
    01-21-2014 06:19 AM
  10. AndrewL920's Avatar
    I have never had any hanging issue on my phone. Did you tried to hard reset the phone and installed latest updates?
    01-21-2014 10:13 AM

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