1. MaxxiBr's Avatar
    Hey guys,

    you are my last hope... I just bought my 8X a week ago and when trying to update it, it first downloads the update, after that it's preparing the Installation, it reaches about 10 percent, then skips to 100% and says " The update was downloaded but could not be opened (8018830f)"

    The OS Version is 8.0.10211.204

    What I tried so far:
    - Soft reset
    - Hard reset
    - Adjusting time and region settings

    - I already contacted the Windows Phone support and they said that it's really strange and they'll look into it, but I've not heard back of them yet...

    Anyone else had a similar problem or another idea how to solve that problem?

    Thanks! :)
    01-12-2014 05:26 AM
  2. lekhwani's Avatar
    Download the update again. Happened with me too.
    01-12-2014 06:55 AM
  3. MaxxiBr's Avatar
    I tried probably about 50 times now...
    01-12-2014 07:05 AM
  4. DJRankine's Avatar
    That's interesting.. I've had the exact same issue with my Lumia 925:


    Tried so many different things to resolve this and gotten no where!
    01-15-2014 08:45 AM
  5. MaxxiBr's Avatar

    I actually only want GDR 2 :D The Windows Phone Support has no idea and HTC only said that it's Microsofts fault but I could send it in, which would take like 3 weeks...
    The WP Support guy also said that I should download another language and then try the update. Maybe that helps you.. didn't work for me...
    01-15-2014 03:06 PM
  6. juanitoriv's Avatar
    Yeah, try setting to English, US, Mountain Time. But turn off location first
    01-18-2014 08:58 PM
  7. MaxxiBr's Avatar
    It still doesn't work...
    01-19-2014 12:51 PM
  8. andrei_1998's Avatar
    Connect to outlook.com with your Microsoft account, get through account settings and view your personal info. Stay connected to outlook then try update the phone. I got many errors first time updating, but this solved them.
    01-19-2014 04:51 PM

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