1. teejayuu's Avatar
    Hello,
    I have a Nokia Lumia 920 on Vodafone and a Microsoft Live account. Until last week everything was working fine. Since then when I get an inbound call from someone in my People app only the phone number shows, not the name/ringtone/picture. As the number displayed doesn't show any spaces 01302123456, I removed the space I had in People and History then displayed the correct details. However the next time that person rings me I still only see the number (and that is what is shown in History). Removing or adding spaces only works for the last call. This happens when I receive a call from anyone in my People app and only started last week - I've not changed any settings for quite a while.

    This is seriously starting to bug me now. Has anyone come across this behaviour or got any ideas as how to solve it.

    Thanks
    Tony
    01-15-2014 09:25 AM
  2. stmav's Avatar
    Do you have the international assist phone setting turned on or off?
    01-15-2014 09:36 AM
  3. epzelli's Avatar
    Same thing has been happening to me for the last few months. Not sure what the issue is. Sometimes the picture will show and other times it doesn't.
    01-15-2014 12:42 PM
  4. jorgejlt's Avatar
    Same for me since last week. Htc 8x unbranded in Spain. No upgrades or something like that. Installed GDR3 Dev Prev.
    01-15-2014 12:57 PM
  5. teejayuu's Avatar
    I've checked stmav's suggestion and turned off International Assist. I'll see how that goes
    01-15-2014 02:08 PM
  6. teejayuu's Avatar
    Seems to have worked. Don't know why it suddenly stopped
    01-15-2014 02:10 PM
  7. jorgejlt's Avatar
    Shut Down and on again. It Works!!!
    01-15-2014 02:58 PM
  8. jojapath's Avatar
    Sometimes when you have different contacts with the same phone number, it will do this. So, you have to link your contacts;

    Link two or more contacts | Windows Phone How-to (United States)
    01-15-2014 08:35 PM

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