1. ashwin737's Avatar
    Hi everyone,

    I am in india and i use an unlocked HTC 8X AT&T phone. So this is what happened last evening. My phone had 80% charge and i kept it aside, a couple of mins later i picked it up to make a call and it just went BLANK!! I tried switching it on , but in vain. There is absolutely nothing happening. When i plug the phone into the socket, the htc white screen comes up , and it again goes black and again the same screen comes up. It just doesnt pass that screen into the home. Its like a loop. Last night i put it on charge ( overnight ) hoping that something happens this morning, but again, in vain.

    Please help me out here, thank you in advance.
    01-20-2014 01:37 AM
  2. SB5's Avatar
    Hmm I haven't had anything like that happen to my Verizon 8X but did you try to soft reset it? If not then this is how you do it: Hold down Power button and Volume Down button and let go when it makes a light vibration.

    Also, if that doesn't work then you can try the hard reset procedure found in this thread:

    01-20-2014 02:16 AM
  3. ashwin737's Avatar
    The above suggestion did not work. Guys, could you give me more options?
    01-21-2014 08:11 AM
  4. AnthonyWhoso's Avatar
    Hmm seems to me it's in a bootloop state similar to what android devices get themselves into. This has happened to me before and all I did was take my SIM card out and reset it and it worked. My guess is that the SIM card gets read upon booting up...I'm using an unlocked international version with GDR3 so maybe depending on your current build of the software this might be caused by that it's hard to tell. Hope you get your phone working.
    01-21-2014 05:57 PM

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