1. sunshine182's Avatar
    Hey there guys, I'm having huge issues with my phone. It creates duplicate image files (up to 4!) this happens regardless if the pic is taken with the camera, received from an app or saved from the browser. Is there a fix to this?
    01-24-2014 09:37 PM
  2. rockstarzzz's Avatar
    Hard reset.
    01-24-2014 09:40 PM
  3. hope4wp's Avatar
    Soft reset!!! If it doesn't work then you have to back up your stuff and do a hard reset

    Sent from my Nokia Lumia 920 using Tapatalk
    01-24-2014 09:41 PM
  4. sunshine182's Avatar
    How do I do a hard reset?
    01-24-2014 09:44 PM
  5. hope4wp's Avatar
    Please do back up your stuff before performing a hard reset. It will get your phone back to factory settings and obviously your phone will be like new.
    How to -
    1) Switch off your phone
    2) keep pressing the volume down button and connect your charger until it shows an exclamation mark.
    3) press the buttons in this order....
    Volume up
    Volume down
    Power
    Volume down
    Then keep your phone aside for some time it will reset and reboot :) voila! Your phone is as good as new
    All the best!!

    Sent from my Nokia Lumia 920 using Tapatalk
    01-24-2014 09:57 PM
  6. sunshine182's Avatar
    Before I go ahead and do the procedure, is this guaranteed to fix my issue?
    01-25-2014 10:31 AM
  7. Ssrki's Avatar
    And what is a procedure for soft reset?
    01-25-2014 11:05 AM
  8. xandros9's Avatar
    And what is a procedure for soft reset?
    pressing and holding the volume down and power buttons until the phone vibrates, indicating a reboot.
    01-25-2014 11:52 AM
  9. hope4wp's Avatar
    Can you please see the following link?
    http://forums.windowscentral.com/nok...pfull-tip.html

    Sent from my Nokia Lumia 920 using Tapatalk
    01-26-2014 06:20 AM

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