1. Kubanec85's Avatar
    Hi WP,

    My Nokia Lumia 620 is restarting when I press on both sides of the phone, which makes me really crazy, for I cannot put the phone in the pocket. Is it some kind of fault or is it normal?

    Thank you.

    01-30-2014 04:45 PM
  2. abhi_gondkar's Avatar
    Hi Kubanec85, i am having the same problem as well with the random restarts. Read a post on WP stating that the new 'App Folder' app by Nokia is causing this issue. I uninstalled it and it seems the phone is restarting less than before. Not a hardware issue but a software one i think.
    01-30-2014 09:17 PM
  3. Kubanec85's Avatar
    Thanks for reply, but it is not that - I do not have App folder app and I do not face random restarts. My lumia 620 restarts when I push on the sides of the phone (anywhere on the sides). I think it is hardware problem and I have to claim it :(
    01-31-2014 11:32 AM
  4. abhi_gondkar's Avatar
    Same issue with me when touched on sides when it is locked. Haven't had this issue before. M guessing the buttons are having some problems. I have noticed many times when i touch bing button when phone is locked,it restarts. No issues when phone is open and in use.
    01-31-2014 02:26 PM
  5. SRoshan143's Avatar
    I don't have this issue. My 620 works fine. M on developers preview.
    01-31-2014 02:31 PM
  6. SRoshan143's Avatar
    Off the topic question :
    Has anyone installed NOKIA STORYTELLER on their L620. If yes then please say how to. Cause whenever I try to do it shows app is unavailable for my region or i don't have the latest update.
    And both are false. I tried it by changing markets also along with the proxy trick.
    01-31-2014 02:37 PM
  7. Afaq Baig's Avatar
    My 620 not showing Restart option.
    Settings>About> (Not showing Restart option)
    Please help me what's wrong with it and what I have to do ?
    02-02-2014 08:28 AM
  8. fathu1974's Avatar
    how to restart nokia lumia 620
    02-18-2014 11:50 PM
  9. fathu1974's Avatar
    how to restarting the nokia lumia 620
    02-18-2014 11:55 PM
  10. pdaneophyte's Avatar
    Press power button, hold until vibrate. Or pull out the battery. That is soft reset.
    Are you asking for hard reset? That is the button for reset factory setting at Setting ->About page.
    02-19-2014 08:06 AM
  11. Michel Bekelaar's Avatar
    I have ecxactly the same problem. Not only restarting but also complete shut-downs. Very frustrating! I thought that my phone just had a short life (1,5y) Now I understand that the problem is windows-phone (again). For me it is clear, my next phone will be android again.
    03-17-2015 06:24 AM

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