1. Hoku001's Avatar
    I've had a Lumia 1020 for a while. I've been connecting it to a Win7 desktop to offload pictures at work, and I connect it to a Win8.1 desktop at home. Today, I plug in my 1020 to my Win7 machine and it doesn't show up in Windows Explorer. I reboot the machine, still won't show up. I go to devices and printers in control panel and I delete the driver, replug in my phone, and upon discovery, it's now trying to install a Lumia 909, which fails, BTW... So I can't offload picts to my Win7 box. I need to try it with my Win8.1 machine. This sucks.

    My Lumia has the GDR3 / Black update, so maybe that borked it. Anyone else have ideas?
    01-30-2014 06:41 PM
  2. Hoku001's Avatar
    BTW, just to clarify. I know the Lumia 909 is aka the 1020...so I don't really care what it's called on my Win7 box. I just care because it USED to connect and now it doesn't. The driver USED to say Lumia 1020, but the 909 driver fails to install.
    01-30-2014 06:49 PM
  3. jenesuispasbavard's Avatar
    Have you tried restarting the phone?

    A similar thing happened to me when I tried offloading 15 GB worth of photos (those DNG files are massive) on my flight back from my vacation and I **** a brick when the phone wouldn't show up except as 'MTP device' on my computer.
    01-30-2014 09:59 PM
  4. Hoku001's Avatar
    I had checked on the WP community forums and saw this suggestion as well...resetting the phone did the trick. Thanks bro!
    01-31-2014 04:37 AM

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