1. Gaurav Saini1's Avatar
    I m from India...using lumia 720..i hav conncted my phone to wifi...hav enough battery and almost 3gb free space..i clickd on download updates...built. It shows "downloading 0%....."
    for ast one hour its,been d same....i have soft reset,d phone....
    please,tell me what to,do..someone...please

    .
    02-03-2014 01:08 AM
  2. Kalyan Chowdary's Avatar
    Nokia servers might be busy...
    try after a couple of hours, if the same thing happens approach Nokia care
    02-03-2014 01:13 AM
  3. Gaurav Saini1's Avatar
    Nokia servers might be busy...
    try after a couple of hours, if the same thing happens approach Nokia care
    .....its showing "downloading" continuously
    ..i don't think its d servers issue...
    and if i go,to nokia care...will they,charge,me??? For,updating....as my phone is,under warranty just 20 days old.....
    02-03-2014 01:18 AM
  4. Gaurav Paul's Avatar
    They shouldn't charge anything. But do make a backup before updating. AFAIK they wipe all data from the device during update.
    02-03-2014 03:14 AM
  5. Gaurav Saini1's Avatar
    i went to the nokia care...they said that the lumia black update is not yet available with them...earlier they said that it would be available within a week...but when yesterday i called they said it would take another 2 or 3 weeks... :(
    please help me....why doesnt it gets updated on my phone over wifi??? :(
    whats d issue...i cant wait...i want to use lumia black asap...
    02-06-2014 10:02 PM

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