Back order 32 GB.ANYONE ELSE WAITING ON 32 GB

Bjfcm

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Dear Friends,

On January 24th ,2014 I ordered a 1520 32 GB .
Rep said it would arrive the next day. Well, today is February 5th and it's still on BACK ORDER.!!!

(I searched the threads before posting )


Am I alone in this predicament??? I actually like AT& T . The employees have always been courteous and helpful for 7 years, but who is making such horrific purchasing decisions ?

Along with the phone the order included a separate sim card. Are they actually out of the Phone or the Sim??
 

pkvillager

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I just ordered one from the site yesterday and paid for next day shipping and received no tracking info yet. I might be in the same boat, there was no indication that there were shipping delays. At least none that I noticed :winktongue:
 

NoRomBasic

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I ordered one (32GB 1520, Black) on the 16th of January and got it on the 20th. It's entirely possible that they were Out of Stock by the 24th but I've not heard anything.
 

Bjfcm

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THANKS ParkVillager , NoRomBasic and Laura!

You guys have no idea how much you stopping to take time to help means to me:smile:.

I rely on my phone a lot . If something goes wrong it does effect other aspects of my life, School , Work Etc. I feel much better with some idea that I wasn't being given the runaround
 

Bjfcm

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I ordered on the 3rd and it arrives tomorrow (2/6/14).. Woo Hoo can't wait....

ODITIUS, Please check the Wireless order Status page to make sure. I was told the same thing , received and email confirming the order. I just checked 5 Minuets to posting this and it still says " BACK ORDER"

Please post your findings here. I'm in Detroit Mi USA . Perhaps its a regional issue??
 

oditius

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This is the UPS tracking for it. Long story short, I have been arguing with AT&T for a week. I finally got through to them I guess...


In Transit: On Time
Business
Day(s) Left1


Change Delivery
Request Status Updates
Scheduled Delivery:
Thursday, 02/06/2014
Approximate Delivery Time:
By End of Day
Last Location:
Arrived - Louisville, KY, United States, Wednesday, 02/05/2014

Additional Information
Shipped/Billed On:02/04/2014Type:packageWeight:1.20 lbs

Shipment Progress
What's This?
Location Date Local Time Activity
Louisville, KY, United States 02/05/2014 3:46 P.M. Arrival Scan
Paris, TN, United States 02/05/2014 8:00 A.M. Adverse weather conditions.
Memphis, TN, United States 02/04/2014 11:15 P.M. Departure Scan
02/04/2014 4:36 P.M. Customer Provided Origin Scan
United States 02/04/2014 6:10 P.M. Order Processed: Ready for UPS
 

Bjfcm

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This is the UPS tracking for it. Long story short, I have been arguing with AT&T for a week. I finally got through to them I guess...


In Transit: On Time
Business
Day(s) Left1


Change Delivery
Request Status Updates
Scheduled Delivery:
Thursday, 02/06/2014
Approximate Delivery Time:
By End of Day
Last Location:
Arrived - Louisville, KY, United States, Wednesday, 02/05/2014

Additional Information
Shipped/Billed On:02/04/2014Type:packageWeight:1.20 lbs

Shipment Progress
What's This?
Location Date Local Time Activity
Louisville, KY, United States 02/05/2014 3:46 P.M. Arrival Scan
Paris, TN, United States 02/05/2014 8:00 A.M. Adverse weather conditions.
Memphis, TN, United States 02/04/2014 11:15 P.M. Departure Scan
02/04/2014 4:36 P.M. Customer Provided Origin Scan
United States 02/04/2014 6:10 P.M. Order Processed: Ready for UPS

WOW, Good For you my friend. A Million and One Thanks!! I
I guess I'll just sit back.:cry: As my once positive view of AT&T Diminishes. I guess people who dislike them are on to something
 

oditius

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They're idiots, but so are the others. You have to weigh everything. And do not let them get away with anything. Stay on their case, I don't know if it is of any difference, but I bought the phone through the Next program. So I am paying full price in 26 interest free payments. I had to because my contract doesn't end till November. I didn't even think I qualified for the Next because of that. I have heard others try, but was told you had to not be on a contract to join the Next program...
 

pkvillager

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I just received an email with tracking showing FedEx has my package and it will be delivered tomorrow. If you ordered on the 24th and still don't have it something is wrong.
 

oditius

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Woo Hoo its almost time!!!!


Location Date Local Time Activity
Chicago, IL, United States
02/06/2014 4:58 A.M.
Departure Scan
02/06/2014 3:45 A.M. Arrival Scan
 

phiresun

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I ordered min on 1/28 and received it on 2/4. It should've been sooner but they told me for some reason that week reps had to complete orders by hand. I was one of those who went from contract to The Next Plan. I was impatient because the order sat in progress for 48+ hrs. I called them to escalate and that's how I found out the hold up.
 

NoRomBasic

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You welcome Bjfcm,

My experience getting the 32GB 1520 wasn't entirely trouble-free but I got the order in 4 days so I can't really complain about that part. However when I got the phone I had an "invalid sim" issue. That took about a hour for ATT support to clear up (it supposedly had to do with the fact that I have several phones spread across several different area-codes/regions, plausible, so I cut them some slack) but phone has been great since.
 

Bjfcm

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This site has some great individuals. CRGSIBAJA,PHIRESUN,ODITIUS. LAURA,NOROMBASIC PKVILLIGER Thank you all

You all were correct. Something was wrong and as of this writing the FANTASTIC AT&T REPS are working on an issue.

I will keep you all up to date fellow 1520 1ST RESPONDERS ( Smile):wink:

WE ARE THE 1ST TO TAKE ON THE BIGGEST BADDEST PHONE ON THE PLANET( 6 inch is the New Standard) ( So Far ha ha ha .....)

 

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