1. Downfall's Avatar
    So I recently (around December) purchased a Lumia 520 for my Mum as a gift. She liked the phone, all was good, until she dropped it briefly in what I believe was "wet sand". I'm thinking it was dropped in water, and I'm not sure exactly how she managed the problem at first, but I know it wasn't turned on. Now, I've tried my best to salvage this phone, and it does switch on. It works. I can use the touch screen, navigate the OS, everything is fine!

    Except...

    If I so much as touch any of the buttons on the side of the handset, the volume is then stuck on "00/30". There's no way to turn it up and make it stay there. Oddly enough, if I manually increase the volume via the volume control app, and don't touch any of the side buttons, the volume stays up.

    Should I just call it a day and buy a new one? I'm unsure what to do at this point. I've tried the rice thing too, it didn't do much.

    Cheers.
    02-05-2014 09:19 AM
  2. rishabk97's Avatar
    You should visit your nearest Nokia Care Center. They may fix it or give you a replacement.
    02-05-2014 10:48 AM
  3. peepsite's Avatar
    Try taking off the cover and blowing around the button areas on both the case and body with some compressed air,as there may just bE some grit you can't see wedged in there. If that doesn't work, take it to Nokia care. Cheers.
    02-07-2014 04:13 PM

Similar Threads

  1. Please talk me into a Lumia over Apple
    By GPendolino in forum Windows Phones
    Replies: 148
    Last Post: 02-20-2014, 12:01 PM
  2. Lumia Black in my 920? How to know?
    By Alohran in forum Windows Phones
    Replies: 7
    Last Post: 02-15-2014, 07:30 AM
  3. Replies: 1
    Last Post: 02-08-2014, 01:54 PM
  4. Lumia 1520 Case Review: MiniSuit Rugged Kickstand Case
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 1
    Last Post: 02-05-2014, 03:49 PM
  5. Deal Alert: Nokia Lumia 920 available for just 169 at Tesco UK
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 1
    Last Post: 02-05-2014, 03:30 PM
LINK TO POST COPIED TO CLIPBOARD