[Daveola1]

Lumia 920

I performed the Black update last week and now my People Hub will not open. I have no way to access my contacts now. I have reset the phone four times will no resolve to the issue. I tried the Nokia Restore program that was just released and it failed over and over.

When I touch the People icon the screen acts like it is going to open the app but it just goes back to the start screen.

Any help would be appreciated.

[dameon_03]

does your contacts open if you go through the phone icon then click on people?

[Daveola1]

No. It does the same thing from there also.

If someone calls me or texts me I can press their name and see all their contact info so I know they are all still there. I just cant find a way into my contacts again.

On the other side though, if I start to text or email someone, it wont auto locate a contact as it used to.

[dameon_03]

When you tried the Nokia restore program were you given an option to downgrade to amber?

[Daveola1]

No. It shows only one file that it is going to download and install. I wasn't able to choose anything else. I wish I could have.

[dameon_03]

try this thread and see if you can downgrade to amber and see if this fixes the issue for you

http://forums.windowscentral.com/nok...-features.html