1. TechnoJoe's Avatar
    Since my update to GDR3-Black, I have had recurring data connectivity issues. The phone will randomly lose connection to the network, usually during use of data, ie browsing or app use. Turing on and off airplane mode does not solve this issue. I have performed a soft reset and this has both worked and not worked in getting to function again. During all occurrences, the issue seems to resolve itself after a few minutes. The problem only occurs via cellular connection and works fine via WiFi. Has anyone seen these issues after GDR3-Black? Any idea how to fix this?
    Last edited by TechnoJoe; 02-09-2014 at 10:53 PM.
    02-09-2014 09:05 PM
  2. Laura Knotek's Avatar
    Is this something that just started happening after Black update?

    Does this also happen with other AT&T devices in the same location where you are at?

    I haven't had this problem with the data network.
    02-09-2014 10:30 PM
  3. TechnoJoe's Avatar
    Yes, this only began occurring after Black. Also, a member of my family has a 920 and has not had this issue pre or post black update. Also, to clarify, the connectivity does not change to no service and stays at 4G or LTE during the occurrences.
    02-09-2014 10:50 PM
  4. irvin792's Avatar
    My wife is having this problem multiple times daily :( both cellular and WiFi.......its super frustrating.
    02-14-2014 02:52 AM

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