1. SaulSantos's Avatar
    Hello. I bought a brand new Lumia 920 last December. The phone rocks, I love it, but it has been suffering from random bugs. Sometimes calls hang up for no reason. At first I thought it was due to me touching the screen with my ear or something, but it happens so much that I find it weird it is all due to me. Besides, yesterday it completely went dead during a call. Nothing worked, even the power button, and I had to hard reset it to get it to work again. Now I noticed that the clock is being changed to a date of last year. All these and some random reboots, and you can see I've been having a very buggy experience.

    Any ideas for these?
    02-12-2014 06:01 AM
  2. N_LaRUE's Avatar
    Unfortunately there's always the possibility of running into a bad phone.

    Since you're already hard reset your phone I would suggest trying this software out before doing anything else: http://forums.windowscentral.com/win...very-tool.html

    If that doesn't sort your problems out I would recommend taking it to Nokia Care. They'll either fix it or replace it.
    02-12-2014 06:09 AM

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