I would like to start with the exact reason why all this started. Ok so, I had problems with my volume rocker button(+ key) it was doubling the volume numbers. Let me explain suppose I am on 20 and when I volume up it goes to 22. I went to Nokia care(Mumbai, India) and addressed the issue but they said its fine and I had to demo them the issue and after that they understood what I was saying. Let me tell you one more thing that I had previously visited the Nokia care with the same but they did not listen to me and said it is a software issue and an update will resolve it. Coming back to Nokia care(2nd visit) after sitting for 30 mins they said you will get it done in 5-6 working days. I specifically informed them not to delete my data and they accepted it. I called them after 6 days and this time they say your phone is shifted to the head-office as we do not have the required parts here. They did not inform me about this nor it is anywhere written in the job-sheet provided to me. The guy informed me that the phone will be here by 11th feb. I called again on 11th and the lady gives a weird reason for the delay is that Microsoft has taken over and that has caused the phones to deliver late. Today again I called them and the guy gives me the same reason as above for the delay and when forcing him to give me the estimation he says it's dispatched and will arrive soon and he also informs me that your handset is replaced and I am like wtf. How can they replace my phone without informing me? My data is gone I know I have my contacts applist backed up but a few things I will lose as I don't remember what I will lose guys please share your thoughts on this as what I will lose(my brain is not working). I am really not happy with how things are going right now after being without my phone for almost 20 days and counting this is by far the worst thing. I also fear how the next phone perform as my previous phone was really good with no issue apart from that volume rocker thing. Another thing to worry is the color I don't know will I get my red color back. Have any of you guys got a replacement phones? Please share your experiences here.
Thank you
update: I need to know if there is any way to download apps without my phone and when my phone gets back I reinstall them?
Thank you
update: I need to know if there is any way to download apps without my phone and when my phone gets back I reinstall them?
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