Nokia lumia 1020 keeps turning off

N_LaRUE

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Apr 3, 2013
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Re: Nokia luma 1030

Might want to edit the title.

So it randomly just shuts down? Or does it stay on for a period of time then shuts off?
 

palandri

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Jul 25, 2009
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Re: Nokia luma 1030 keeps turning off

Do you have a case on your phone? Sometimes a tight case can cause havoc with too much pressure on the buttons. Just a thought.
 

xmob101

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Nov 18, 2012
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Try a factory reset. Also let us know what firmware you're running?

I used to have random reboots on my Lumia 920, got it changed twice and same problem. Ended up getting the Note 2 instead but my Lumia 1020 has been as stable as a rock.
 

Lasantha Ranasingha

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Jan 7, 2014
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Try a factory reset. Also let us know what firmware you're running?

I used to have random reboots on my Lumia 920, got it changed twice and same problem. Ended up getting the Note 2 instead but my Lumia 1020 has been as stable as a rock.

i did a factory reset.it vibrates but nothing on the screen
 

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