To be fair, I didn't think this review was as bad as some of the truly abysmal reviews we have seen. Many of the gripes for the phone weren't the phone per se, but the crapware that Verizon had installed, like the NFL app. I would uninstall that app right out of the box myself...I just wish the reviewer had been a little more clear about this point.
The issues mentioned, the lag and the dropped calls/poor sound make it seem to me like there was some issue with the phone, either in an area of poor reception, or just some fault with the phone in general.
The weight has been an issue for Nokia in the past, particularly of female phone users (this review was written by a woman). I've carried a 920 for a long time, which was the original Nokia-holy-crap-that's-a-heavy-phone. I have no problems with it, and don't even notice the weight, but I still occasionally show the phone to someone unfamiliar with it, and it is often noted by someone that it feels heavy.
And qwank, the author appears to be in NYC based on the photographs. A lot of people don't drive or even own cars in NY.
02-21-2014 03:49 PM