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  1. Fiona M's Avatar
    I needed to do a hard reset chosing the About section in the Settings Menu. It's been resetting for hours with no progress. Being that this battery is not removable I can't get it to reset in any other way what should I do? The screen has been showing the mechanical settings wheel turning all the while... HELP!
    02-21-2014 08:54 PM
  2. vitor.rf's Avatar
    First of all, don't panic.

    Second, use this: Support - - Nokia - USA

    Nokia's solution to end user flashing. Connect your phone, it'll download it's firmware from Nokia server and install it.
    02-21-2014 09:22 PM
  3. Fiona M's Avatar
    02-21-2014 09:55 PM
  4. vitor.rf's Avatar
    Yep, that's exactly what I posted, but I gave the link directly to Nokia's site instead of WPCentral's report on it.
    02-21-2014 10:41 PM
  5. PLGomez's Avatar
    When this happened to me I just went to T-Mobile and got the device replaced.
    02-22-2014 04:31 PM
  6. guillams's Avatar
    Mine is a Samsung odyssey, so how I resolve mine?
    03-30-2014 08:48 AM
  7. mark233's Avatar
    A couple of months ago I did a hard reset on my 925. It had the stuck spinning gears also. What I did was just let it go all night. By morning the battery had died. I plugged in the charger and in a few minutes the phone fired up and finished resetting. I was pleasantly surprised. But I'm not suggesting anyone do this.
    03-30-2014 11:29 AM
  8. AV2RY's Avatar
    But I'm not suggesting anyone do this.
    Actually when I did hard reset (928) it also got stuck. I went online for solution and in many places ppl said you should let the battery die. But it wasn't solution for me, I fully charged before reset, I was afraid it will turn off and something might go wrong))) but anyway it got fixed after multiple hard and soft resets)
    03-30-2014 12:10 PM
  9. Guytronic's Avatar
    Mine is a Samsung odyssey, so how I resolve mine?
    Not sure how to recover a Samsung phone.

    This might be a place to start:
    Support - Verizon Wireless Cell Phones SCH-I930 | Samsung Cell Phones

    You may get a better response in the Odyessy Ativ forum section also:
    Last edited by Guytronic; 03-30-2014 at 01:49 PM. Reason: Link added
    03-30-2014 01:42 PM

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