Unable to update Nokia lumia 820 to "Black"

taimur_3

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Dec 8, 2013
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I have got Nokia Lumia 820. I was a resident of Pakistan and bought my cellphone online from a website. While being in Pakistan, I didn't receive the updates of my cellphone. Now I have moved to Saudi. Even here I am not able to receive the updates. Though I read on Nokia's website that Black Update is available in Pakistan & Saudi.

Saudi Arabia
Product:Lumia 820
Description:Country variant
Latest version:3051.40000.1347.1002
Lumia 820
Lumia Amber update:Available
Lumia Black update:Available

Pakistan
Product:Lumia 820
Description:Country variant
Latest version: 3051.40000.1347.1001
Lumia Amber update: Available
Lumia Black update:Available

My Phone Information:
Name:Windows Phone
Model: NOKIA Lumia 820
Carrier:Country Variant PR
Software: Windows (*something written in a circle which I cant figure out as its too small*) Phone 8.0
Screen Resolution:480x800
OS Version:8.0.10328.78
Firmware revision number:3047.0000.1328.3001

Can anyone please let me know that when will I receive the updates because upon manually checking under the settings>system>Phone Update, I get the message that the Phone is already updated. I am on "Lumia Amber" at the moment

Please help.
 

KrisJoeEll

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Aug 11, 2013
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I have got Nokia Lumia 820. I was a resident of Pakistan and bought my cellphone online from a website. While being in Pakistan, I didn't receive the updates of my cellphone. Now I have moved to Saudi. Even here I am not able to receive the updates. Though I read on Nokia's website that Black Update is available in Pakistan & Saudi.

Can anyone please let me know that when will I receive the updates because upon manually checking under the settings>system>Phone Update, I get the message that the Phone is already updated. I am on "Lumia Amber" at the moment

Please help.


"3047.0000.1328.3001" indicates that your 820 has a Brazilian ROM.
Availability in Latin America - Nokia

Unfortunately, its still in "Waiting for approval" status.
 

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