1. ManFromIndia's Avatar
    I recently bought used Nokia Lumia 920 (from a friend )in a very good deal and the phone is working fine..
    But when I want to download music, I get a message that the phone is already registered for a nokia account and that my Nokia account will not work.

    Please tell how I can change or delete the old account associated with the hardware id of my Phone..

    Thanks in advance..
    Attached Thumbnails wp_ss_20140308_0001.jpg  
    03-08-2014 07:51 AM
  2. Cryio's Avatar
    Nowadays Nokia is trying to merge their ID with Microsoft's Live ID. And since you can change the Live account on the phone only by resetting the phone ... It seems that may be your only option.

    Go to Settings->About-> Reset.
    03-08-2014 07:55 AM
  3. user928's Avatar
    Do you have the Nokia Account app installed? Nokia account gives you full access to Nokia services and helps you manage your identity, your data, and how Nokia communicates with you. The app allows you to delete the current account associated with the hardware id of your phone.

    Nokia account | Windows Phone Apps+Games Store (United States)
    03-08-2014 08:12 AM
  4. ManFromIndia's Avatar
    I have reset my phone and am using a different nokia account that is different from the original account that this phone was set to..
    03-09-2014 03:21 AM
  5. shaahidjamaal's Avatar
    I am facing same problem.any one plz help...
    03-09-2014 03:50 AM
  6. shaahidjamaal's Avatar
    Nowadays Nokia is trying to merge their ID with Microsoft's Live ID. And since you can change the Live account on the phone only by resetting the phone ... It seems that may be your only option.

    Go to Settings->About-> Reset.
    I reset my phone saveral time but problem not solved
    03-09-2014 03:51 AM

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