[abel920]

I charged my phone last night before going to bed. A few hours later I woke up and the whole room smelt like burning wires, I thought someone was toasting a bread or something downstairs at the kitchen. So I ignored it, and then rolled on to my side and I screamed when I felt something burned my hand. It was my phone. The charging port burned and melted.

I was scared because I have no money for a new phone, and my phone's already months out of warranty.

[DaT Franchise]

Send the pictures to Nokia you will get a new phone and then some.

[abel920]

Send the pictures to Nokia you will get a new phone and then some.

I opened up my phone a long time ago to change the shell though. I don't think they will agree to give me a new one.

[DaT Franchise]

Well if its oe parts and its burned up bad they won't be able to tell, go for it

[abel920]

Where can I contact them?

[DaT Franchise]

1 (888) 665-4228 in the US

[James8561]

good luck with replacement.
​next time don't use unofficial chargers.

[Ejay Lozano]

Does it still power on? Can you have the option of using a qi wireless charger. Have you tried that?

[Adriaan NL]

good luck with replacement.
​next time don't use unofficial chargers.

it looks like an official charger to me! it seems more rounded as it's melted.

[lsmachado]

Idk if it's an official charger. My 900, 920 and 1530 all came with chargers that are black.

[KKRLessey]

My black 920 in the UK came with a Nokia white charger

[rubenwidjaja]

use original charge please

[hermantj]

My official L920's charger is white!

[scottitude]

My family's four L920 chargers are all white. And all of the USB charger cables that connect the charger to the phone are black. I've never seen a white Nokia cable, myself.

I suppose anything is possible but I agree with several others in that it is probably an after-market USB cable.

[crazy elf]

I am finding out that you can only use Nokia charger and cord. Having blackberry, android all the chargers do the same. But my 1520 will only work with the charger and USB cord that came with it.

Sent from my big red Lumia 1520 using Tapatalk

[metalchick719]

That's awful. Those pictures are just heartbreaking. Is that charger an official one, though? My 920 also came with a white charger (it's a Rogers 920 I have), but it's only been used once and not by me but by my mom, who used it once to charge her 620 when she was with my grandmother at the hospital. I hope you are able to get your phone replaced and that it doesn't cost an arm and a leg to do so.

[Adriaan NL]

Idk if it's an official charger. My 900, 920 and 1530 all came with chargers that are black.

I've got a white one and it came with the original packaging. So this is a weird case, unrelated to the question whether or not this charger was official.

[inteller]

pretty sure the original charger cable doesn't have the cheesy USB logo on it.

[berty6294]

pretty sure the original charger cable doesn't have the cheesy USB logo on it.

I thought all USB chargers have the cheesy USB logo on them. Lol

[Indistinguishable]

Do you guys use micro usb cables from previous phones? I do all the time. I use the same charger from my HTC Trophy to charge my Nokia Lumia Icon.

[metalchick719]

I've been using my charger from my 810 on my 925 and on my 920 before it. No issues. I was also using my old charger from my Nokia E73 Mode on the 810 and 920 and had no issues until it stopped charging on my 920 at 99% battery (it's since stopped doing that as I used it once last week and charged my 925 to 100%). Of course, these are all official Nokia chargers I've been using.

[radmanvr]

While you guys argue over which is right, black or white. I am just going to send my condolence to the op

[xratola]

My 920 came with a white cable and charger so, it's original.

[NoNoNoYes]

I had a incident like this few days ago, luckily nothing happended. I put it on charge and after two hours went in the room to pick it up and i saw it didnt charged at all. The charger top metal part was really got and a little bit of plastic melted over it (from the cable top case itself). Had to take it off the adapter, put it in the pc and then in the phone it started charging.

[SSgt Bruskowiz]

Just contact Nokia, it does not supost to happend, no matter what kind of cable.
Usb is universal, if it was dangeres they should have made a other connector and/or should give somekind of warning.
And what about al those aftermarket carkits....same thing.
Its al to easy to blame it on the user.

But you where lucky, it could be a lot worse ........

anyway, i would contact Nokia,
maybe it slips trough or somekind or they have somekind of a fair use policy about these things
Or maybe they split the cost.
Who know's

you got nothing to lose