Hello, my name is Miquel from Barcelona.
I just bought a white Lumia 1020 at Amazon. I am really happy with it but I noticed there is some dust particles under the glass of the camera. I don't see any evidence of it affecting my photos, but that could be just because I'm not a professional photographer and I don't notice the difference. What should I do? Is it normal to find dust particles in the camera for a brand new Lumia 1020? Should I ask Amazon for an exchange? When I opened the box I was surprised because, although everything was perfectly packaged and new, it was kind of dirty. I think they might have stored it in a bad environment because the plastic envelope was dirty and I had to clean out some dirty of the phone surface (was really easy and now it is looking perfect).
I would be really grateful if someone advised me on this matter, as this is my first time buying a new phone through Amazon and I have no idea what are the options I have, and, of course, wheter I should care about those dust particles at all or not.
Thanks a lot!
I just bought a white Lumia 1020 at Amazon. I am really happy with it but I noticed there is some dust particles under the glass of the camera. I don't see any evidence of it affecting my photos, but that could be just because I'm not a professional photographer and I don't notice the difference. What should I do? Is it normal to find dust particles in the camera for a brand new Lumia 1020? Should I ask Amazon for an exchange? When I opened the box I was surprised because, although everything was perfectly packaged and new, it was kind of dirty. I think they might have stored it in a bad environment because the plastic envelope was dirty and I had to clean out some dirty of the phone surface (was really easy and now it is looking perfect).
I would be really grateful if someone advised me on this matter, as this is my first time buying a new phone through Amazon and I have no idea what are the options I have, and, of course, wheter I should care about those dust particles at all or not.
Thanks a lot!