switched from telus to t mobile NO DATA. Any ideas?

Steve Adams

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Nov 29, 2013
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I have my ativ unlocked to use with t mobile so we can update facebook on the fly while on vacation with the family. I cannot get any data on my phone. anything I can try to get it working?
 

Matthew Becker1

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Mar 14, 2013
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You will likely have to edit the APN settings on your device manually, particularly if you brought that phone unlocked from another carrier.

Try Settings > Cellular. Then scroll to the bottom where it says "edit internet apn" and put in the following information from this page:
T-Mobile APN Settings | T-Mobile 4G APN Settings
There are two different addresses to put in for the APN. Make sure you're entering the info to access LTE.

If you're unable to send MMS, then choose "edit mms apn" and put in the following information from here:
http://forums.windowscentral.com/nokia-lumia-1020/235995-t-mobile-apn-settings.html

Let us know if this works.
 

Steve Adams

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Nov 29, 2013
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Well, I called t-mo yesterday, and while on the phone with them it just started working? weird. Oh well, at least its working!

Oh, BTW, thanks for the help! Its great coming here, getting suggestions within ten mins of posting a question.
 

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